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Shopify Support Profile
Shopify Support

@ShopifySupport

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On a mission to make commerce better for everyone. We're here to help 💚

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Joined August 2010
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@ShopifySupport
Shopify Support
1 month
This issue has now been resolved. We will continue to monitor the situation to ensure platform stability. Please follow for updates.
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@ShopifySupport
Shopify Support
1 month
We're aware of an issue impacting several services. We're investigating and will provide more information once available. Please follow for updates.
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@ShopifySupport
Shopify Support
2 months
This has now been resolved. If you're still having any problems, please contact our 24/7 live Support team at Thank you for your understanding and patience.
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help.shopify.com
The Shopify Help Center will support you as you learn about and use Shopify. We have documentation and videos to answer your questions.
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@ShopifySupport
Shopify Support
2 months
This has now been resolved. We are continuing to monitor to ensure platform stability. Thank you for your patience.
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@ShopifySupport
Shopify Support
2 months
We're aware of an issue impacting several services. We are investigating and will provide more information once available. Please follow for updates.
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@ShopifySupport
Shopify Support
4 months
This issue is resolved. We are continuing to monitor to ensure platform stability. Please follow for updates.
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@ShopifySupport
Shopify Support
4 months
is now available. Please follow for the latest updates.
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@ShopifySupport
Shopify Support
4 months
We're aware of an issue impacting several services, including our status page. We are investigating and will provide more information once available. Thank you for your patience.
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@ShopifySupport
Shopify Support
4 months
This has now been resolved. Thank you for your patience.
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@ShopifySupport
Shopify Support
4 months
We're aware of an issue where some users are unable to access which is also impacting the ability to access our Partner Directory. We are investigating this issue and are working to resolve it. You can find the most up-to-date information about the issue.
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shopify.com
Try Shopify free and start a business or grow an existing one. Get more than ecommerce software with tools to manage every part of your business.
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@ShopifySupport
Shopify Support
5 months
The store admin and Help center issue has now been resolved. Thank you for your patience.
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@ShopifySupport
Shopify Support
5 months
We're aware of an issue with store admin and Help Center. We are investigating this issue and are working to resolve it. You can find the most up-to-date information about the issue on our status page at and we will share more updates as soon as possible.
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@ShopifySupport
Shopify Support
5 months
We're aware of an issue with our Help Center. We have identified the issue and resolved it. You can find the most up-to-date information about the issue on our status page at Thank you.
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@ShopifySupport
Shopify Support
8 months
This has now been resolved. Thank you for your patience.
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@ShopifySupport
Shopify Support
8 months
We're aware that some merchants may see message delivery delays for campaigns scheduled through Shopify Email. We're investigating this issue and are working on a fix. We will share more updates as soon as possible.
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@ShopifySupport
Shopify Support
9 months
This has now been resolved. Thank you for your patience.
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@ShopifySupport
Shopify Support
9 months
We're aware that some partners have had their Built for Shopify badges unexpectedly removed. We have identified the issue and are working on a fix. We will share more updates as soon as possible.
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