We recently experienced intermittent issues with our online banking and mobile app. We're happy to share that the issues are now resolved. We appreciate your understanding and patience.

Please be advised that we are experiencing some intermittent issues with our online banking and mobile app. We are working hard to resolve the issue as soon as possible. For urgent requests, please give us a call at 1.877.378.8728. Thank you!

What do you want to know?.

Please be advised that due to a system update, online banking and our app were unavailable for a short time this afternoon. This issue has been resolved and the app should be working again. If you are experiencing any access issues, please give us a call at 1.877.378.8728.

Welcome connectFirst followers! We’re glad you’re here!

We sincerely apologize for the hardships caused by delays to direct deposits to and from accounts. We worked through the backlog & all transactions have now been processed. If you need support with any impacts, please call 1.877.378.8728 or visit your nearest branch.

The technical issues that caused delays with direct deposits to and from accounts has been resolved. All scheduled transactions will be processed later today, and any fees incurred as a result of the delay will be reversed or reimbursed. We apologize for any inconvenience.

Due to technical issues with a vendor, direct deposits to and from accounts are currently delayed for all Alberta credit union members. The vendor is working as quickly as possible to resolve the issues. No current timeline has been given. We’ll keep you updated as we learn more.

Our branch in Jasper is currently closed due to evacuation orders. If you are a displaced member or Servus employee and need support, call 1.877.378.8728. #TeamServus

Thanks to favorable weather conditions, both our Timberlea and Downtown Fort McMurray branches are now open to serve you. #YMMstrong.

Members, our Timberlea branch is now open to support the community of Fort McMurray. Our Downtown branch remains closed due to evacuation orders. #YMMstrong

We stand with those around Alberta affected by the current wildfires. Our branches in Fort McMurray are currently closed due to evacuation orders. If you are a displaced member or Servus employee who needs support, call 1.877.378.8728. We are here for you. #fortmcmurray

We are pleased to announce the new Executive Leadership Team that will lead our newly merged organization. Comprised of executives from both connectFirst and Servus, this powerhouse team is well suited to shape the credit union of tomorrow for Albertans.

Servus and connectFirst are trade names of Connect First and Servus Credit Union Ltd. All rights reserved.

From Fort McMurray to Lethbridge, Grande Cache to Lloydminster, Servus serves 61 communities with our network of 100+ branches. Whether you’d like to save, spend, borrow, or plan, we’re here to help you feel good about your money. Find a branch near you:

RT @ConnectFirstCU: connectFirst is thrilled to announce that our merger with @servuscu is now closed!. Thank you for helping us reach this….

Servus is thrilled to announce that our merger with @ConnectFirstCU is now closed!. Thank you for helping us reach this truly historic milestone which will create one of the largest and strongest credit unions in the country! Stay tuned for updates!.

Attention members: Need help while you navigate the new banking experience? Visit This webpage is loaded with useful tidbits on logging in for the first time, how to change your password or unlock your account, and much more!

Good news! The issue preventing some members from logging into online and mobile banking has been fixed. Give it a try! Get timely updates on other issues: We're very sorry for any impacts or inconveniences!

We’re scheduling a short system outage today at 1 PM - lasting about one hour. During this time, online and mobile banking won't be accessible. Need to make urgent transactions? Visit our branches or call 1-877-378-8728. Thanks for your patience!

We're moving to a new, enhanced online and mobile banking system, but have hit a couple bumps along the way - especially for business banking members and those who haven't updated their password lately. Get timely updates: Thanks for your patience!