SERVICOM
@ServicomOffice
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SERVICOM SERVICOM is an acronym for Service Compact with All Nigerians . It was established in 2004 as the outcome of a Three-day Special Presidential Retreat.
Abuja, Nigeria
Joined December 2015
What is SERVICOM all about? OUR MISSION To Improve Citizen Satisfaction By Promoting Service Excellence In Public Services OUR VISION To be the Foremost Change Agent for Service Excellence We Coordinate efforts of government MDAs to develop & implement quality service charters
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What do the studies in animal models show us? Restoring NAD+ supports metabolism, cognition, and immune health for longer lives. Support your longevity from the inside, at the cellular level.
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#CustomerServiceWeek2025 Theme: Mission Possible SERVICOM leads MDAs nationwide in celebrating the people who make service delivery work. Every challenge is solvable. Every citizen deserves quality service. #SERVICOMInAction #MissionPossible
@NGRPresident
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NIGERIA IMMIGRATION SERVICE FLAGS OFF 2025 CUSTOMER SERVICE WEEK The Comptroller-General of the Nigeria Immigration Service, KN Nandap, pcc, mmis, fsmn, has charged officers and men of the Service to step up efforts towards exceeding customers’ expectations at all service
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Yesterday, @ServicomOffice signed an MOU with @nhia_nigeria 🤝 Goal: strengthen service delivery, accountability & patient satisfaction in public hospitals. Every Nigerian deserves quality healthcare — no excuses. #SERVICOMInAction #NHIA #HealthForAll @NGRPresident
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Here’s 3 minutes of Ronald Reagan roasting socialism. Enjoy!
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SERVICOM inaugurated the Parastatal SERVICOM Committee (PSC) members of NADDC 🚗. Goal: stronger accountability, better complaints management & citizen-focused service delivery. #SERVICOMInAction #NADDC #ServiceYouDeserve
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SERVICOM presented its Compliance Evaluation Report to NSITF. Focus areas: service delivery, timeliness, professionalism, staff attitude & information. Our mission: Better service. Always. #SERVICOMInAction #ServiceYouDeserve
@NGRPresident
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On Friday, SERVICOM partnered with the World Bank to launch an E-Grievance Mechanism Platform across MDAs. 💻 Faster complaints resolution 🔍 Transparency & accountability 📢 Citizens’ voices strengthened #SERVICOMInAction #WorldBank #ServiceYouDeserve
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🌟 August Staff Awards 🌟 🏅 Staff of the Month – Mrs. Kikelomo Aina ⏰ Most Punctual – Mr. Mfon Iniunam 👔 Best Dressed – Mr. Nat Okpeje Obe Congratulations to our winners! Excellence starts within. #SERVICOMInAction #StaffAwards
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Today, SERVICOM presented its Compliance Evaluation report to FAAN ✈️. Focus areas: service delivery, timeliness, professionalism, staff attitude & information. Goal: better service for every Nigerian traveler. #SERVICOMInAction #FAAN #ServiceYouDeserve
@NGRPresident
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Today, SERVICOM took part in the 3rd Quarter PSC (Parastatal SERVICOM Committee) meeting with NAMA ✈️. Goal: better service delivery, stronger accountability, and citizen satisfaction. #SERVICOMInAction #ServiceYouDeserve
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Yesterday, SERVICOM visited the Federal Ministry of Special Duties & Inter-Governmental Affairs. Focus: stronger service delivery, better complaint management & real accountability. Service must work for Nigerians — always. #SERVICOMInAction #ServiceYouDeserve
@NGRPresident
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🌟 At SERVICOM, service begins with us. Today we celebrated our Staff of the Month, Most Punctual, and Best Dressed. Excellence is not just expected — it’s rewarded. #SERVICOMInAction #ServiceYouDeserve
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Today at SERVICOM: Our Operations Team is defending the scores given to @nsitf regional offices after service delivery evaluations. Every score must be backed by evidence. #SERVICOMInAction #Accountability
@NGRPresident
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Happening now: SERVICOM hosts the World Bank GRM Champions Training to strengthen citizen feedback systems and ensure every grievance gets resolved. #SERVICOMInAction #GRMChampions
@NGRPresident
@WorldBank
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with @FIRSNigeria 📍 FIRS Office, August 6th, 2025 We’re working hand-in-hand with key MDAs to make feedback faster, easier, and digital. The goal? To ensure that every Nigerian voice counts — and gets a response. #EFeedbackPlatform
#DigitalGovernance
@NGRPresident
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📚 JAMB Complaints Report – Q2 2025 Total complaints: 31,670 Resolved: 28,952 Pending: 2,718 ✅ 98% were resolved within 10 days — impressive! Still waiting for a response from JAMB? Don’t keep it to yourself. 📩 Reach out — we’re here to help. @NGRPresident
@JAMBHQ
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📊 NIS Complaints Report — Q2, 2025 📩 Complaints received: 1,936 ✅ Resolved: 1,704 ⏳ Pending: 233 ⚡ Resolved within 10 days: 1,679 That’s 87% resolved fast. But 233 people are still waiting. Were you one of them? 📩 Tell us. Let’s follow up. @nigimmigration
@NGRPresident
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