ServiceNow Asia
@ServiceNowAsia
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ServiceNow makes work, work better for people. Our cloud-based platform and solutions deliver digital experiences that help people do their best work.
Singapore | India | Hong Kong
Joined October 2015
šøš¬ Singapore isnāt short on AI ambition, but AI budgets just dropped from 15.5% to 11.5%. Why? No shared strategy = no clear ROI. This isnāt a tech fail, itās an execution gap. Dive into our latest Enterprise AI Maturity Index to find out more š https://t.co/ChMZ2jcqsF
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In a world where data drives decisions, itās not just about having moreāitās about having the right data. š Dave Wright and Elisha Grace Harrington explore why understanding data retention policies is key to building smarter AI models and staying compliant.
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ā³ 40 million hours. Thatās how much Singaporeans spent on hold last year. To put it into perspective... thatās like watching 1.3 million football matches šļø. Letās be realāno one has time for endless hold music or never-ending wait times, especially when weāre all feeling the
servicenow.com
A recap of key insights in ServiceNowās 2025 Customer Experience report, highlighting the growing importance of AI in closing the customer āservice gapā.
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The connected world of AI is not just cutting costs, it's opening new doors for innovation and efficiency. The same tech that predicts server failures can now foresee issues in manufacturing equipment, giving your business a competitive advantage, and boosting productivity.
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This is ServiceNow Singapore, where work just works better, lah! šøš¬ From innovation to kopi refills (sometimes by the bucket ā), we keep things moving. We make the world work betterāand guess what? Weāre hiring! https://t.co/wwD02FPzC8?
#LifeAtNow
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Time to make your business as smooth as your morning coffee. ā Discover why weāve been named a Low-Code, No-Code platform leader in APAC by IDC:
servicenow.com
A low-code, no-code platform can empower those with minimal coding experience to build applications and create workflows. Learn more.
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And hereās the fun part: Just like Shao Wei Tan, who built an app to take coffee orders with a few prompts (yes, really!), your team can solve everyday business challenges with ease. š
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š Empower your teams to build apps & automate workflowsāno coding skills required. š Close the skills gap by reducing reliance on tech roles & IT support. š Scale innovation quickly, delivering solutions that meet real business needs.
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More than 72% of APAC enterprises say data & AI skills are a challenge. To bridge that gap, leaders need to embrace low-code/no-code platforms. Hereās where we come in:
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Whatās better than a perfectly brewed cup of coffee? A perfectly brewed business solutionācreated by your team, without needing a single line of code. āš
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For more insights on how to optimise your AI investments, check out the full article!
servicenow.com
Discover expert advice on how to measure and maximize the return on your AI investments for lasting business impact
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Donāt Ignore Predictive AI: š While generative AI is currently trending, predictive AI offers proven value and easier ROI calculations through established use cases.
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Ongoing ROI Assessment: š Regularly review and refine how you measure ROI on AI projects to ensure you capture all benefits as they evolve.
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Start Small, Think Big: š± Identify the primary issue your organisation faces and use AI to address it. For instance, implementing a chatbot for the most frequent customer inquiries can quickly show results.
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Hereās how to better measure and maximise your AI initiatives: Align with Business Strategy: š Differentiate between tactical and strategic returns. Strategic investments can lead to significant advantages, like new product development or entering new markets.
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In Singapore, as AI spending rises, leaders need to focus on demonstrating ROI. The AI Index indicates that only 33% of companies globally see positive returns from their AI investments.
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3. Get Your Workforce GenAI-Ready: With 65% of enterprises in Singapore expecting to hire more data scientists, training your current workforce on AI tools is essential for maximising productivity.
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2. Know Whoās Responsible for AI: Establishing a governance framework can help mitigate the risks associated with āsolution sprawl,ā ensuring your AI projects are aligned and effective.
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Here are three key areas to focus on: 1. Get Your Data Right: Given that 77% of Singaporean enterprises are sourcing AI from various vendors, itās important to have well-organised data to ensure reliable AI performance.
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