our water treatment system, allowing us to deliver quality water to our customers for generations.

We’re rethinking the way our city does water. Our team is looking at everything from our water treatment methods to climate risks like saltwater intrusion to help build an innovative Water Quality Master Plan. Once completed, this effort will lay the groundwork for upgrading

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We have 85 of 93 major drainage pumps and 67.5MW of 25 Hz power available. See updates and more information on our Pumping and Power Dashboard:

Your drinking water may come from the Mississippi, but it makes quite a few stops before reaching your tap. Get to know the drinking water treatment process to understand how we keep NOLA’s water clean and safe. 📽

It’s National Water Quality Month!. Our customers can have peace of mind knowing that we’re serious about providing clean drinking water for our communities – this month and every month. Learn more about our water quality efforts: .

He shares our sentiments about the essential role of water in promoting public health and is excited to continue our legacy of serving the greater New Orleans community. Welcome to SWBNO, Randy!.

SWBNO is excited to welcome Randy E. Hayman, Esq. as our new Executive Director. Randy brings an extensive tenure of service in the water utility industry as he steps into leadership of our organization.

We have 86 of 93 major drainage pumps and 67.5MW of 25 Hz power available. See updates and more information on our Pumping and Power Dashboard. 🔗

to get started. For customers who would prefer to call in drainage concerns, please continue dialing 311.

SWBNO has launched FloodTracker—bringing residents a new way to track flooding and drainage issues in real time. ☔🌨. Submit reports of clogged drains, broken catch basins, or street flooding to prioritize interventions for drain maintenance and stormwater planning. Visit

Customers have until Aug 31st to catch up on past-due water bills-without paying late fees!. Through Aug 31st, SWBNO is waiving all late fees for customers who set up a payment plan.

We have 84 of 93 major drainage pumps and 67.5MW of 25 Hz power available with the most recent pump undergoing routine maintenance. See updates and more information on our Pumping and Power Dashboard. 🔗

Our offices are closed tomorrow, Thursday, July 17th due to inclement weather anticipated from Invest 93L. Our emergency line is always available if you need to report leaks or other water-related emergencies – call 504-52-WATER, choose your language, and press 1.

to increase stormwater storage and crews have been cleaning catch basins. Check out our Pumping and Power Dashboard for additional information 🔗

Great news! Turbine 6 has been returned to service ahead of schedule and available for the potential impacts of Invest 93L headed our way. We enhanced staffing levels to ensure all teams are coordinated and equipped to respond. Our Operations team have been lowering canal levels

maintenance activities. Water pressure has been restored above 20 psi.

SWBNO in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for:. -All Venetian Isles. Water pressures in this area may have fallen below 20 pounds per square inch (psi) while crews were performing routine flushing

in this area may have fallen below 20 pounds per square inch (psi) while crews were performing routine flushing maintenance activities. Water pressure has been restored above 20 psi. Full release:

SWBNO in consultation with the Louisiana Department of Health, is testing water quality samples, which may take up to 24 hours to achieve results. Until clear test results are back, a precautionary boil water advisory remains in effect for:. -Venetian Isles . Water pressures

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