
ScottMadden, Inc.
@SM_SharedSvcs
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ScottMadden knows corporate and shared services, and we are specialists at transforming and improving our clients' operations.
Atlanta, GA and Raleigh, NC
Joined September 2011
New technologies are shaping how GBS organizations deliver their services. Learn more about implementing an effective solution to improve your GBS operation for the future.
scottmadden.com
This article delves into the impact of automation technologies like RPA, Virtual Agents, and AI on GBS. Learn about potential disruptions, technology implications, and strategies for successful...
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We help clients with every part of the HCM technology journey. Learn more about the common themes and challenges we uncover.
scottmadden.com
What are some key benefits of considering new HCM technology? Numerous HCM options exist in the market and selecting the right HCM solution is essential for organizations to realize the intended...
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Getting your arms around D&I challenges and downstream impacts can seem like a daunting task. Here are four ways to leverage HR data to start your D&I journey or bolster your initiatives that are already underway.
scottmadden.com
This article shares basic steps you can take with the data at hand to begin your journey or improve ongoing diversity and inclusion initiatives.
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What’s next for HR shared services? Check out our Q&A, which reveals key trends and performance drivers specific to HR shared services.
scottmadden.com
For more than 10 years, ScottMadden and APQC have gathered benchmarks and trends specific to HR Shared Services through a custom benchmarking study focused exclusively on the shared services delivery...
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Find out how your organization can tackle RPA with a four-step approach.
scottmadden.com
In this white paper, we analyze the primary models of governance used to oversee RPA programs, explore how a center of expertise can support an RPA program, and discuss the guiding principles for...
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Our expertise in talent acquisition, coupled with modern automation tools, enabled a large food service and facilities management organization to meet its high-volume hiring needs. Learn about the results of this project and our collaboration with Paradox.
scottmadden.com
high-volume hiring needs, finding, assessing, and acquiring talent can be the biggest challenge they face.
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A customized framework that improves UX where it matters most to customers enables more effective, efficient, and scalable processes. Learn more:
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A poor user experience exposes the need for a UX process redesign to remove complex and cumbersome experiences for clients.
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We helped a midsize healthcare organization achieve pay equity and to implement standardized policies and processes to guide the organization in the future. Find out how.
scottmadden.com
A midsize healthcare organization was experiencing employee dissatisfaction around perceived pay inequities. The company wanted to understand if compensation gaps existed across demographics,...
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