Student Loans Company Repayment
@SLC_Repayment
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The home of #StudentLoan Repayment. We’re here answering your questions: 💬 Monday-Friday, 9:00am- 5:30pm Terms of use:
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Joined December 2016
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Last Seen Profiles
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🆕 You can now apply for a refund from a previous tax year without having to call!
Complete our new form if you think you've made repayments but your income was below the annual threshold.
Already asked us for a refund? Don't use this form, your refund is in progress.
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If you’ve been making repayments but your confirmed annual income is below the repayment threshold, you’ll be due a refund!
Don’t contact us, we can’t process your refund until HMRC has told us how much you earned after the tax year has ended. This normally happens by the end of…
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You’ll miss out on important updates about your
#StudentLoan
repayments and refunds if your details aren’t up to date!
📋 Sign in to your
#SLCRepayment
account and keep us up to date with any changes to your contact details:
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Did you know you can update your bank details in your
#SLCRepayment
account.
If you’re due a refund we’ll need your bank details to pay it to you.
📋 Sign in to your
#SLCRepayment
account to update your details:
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Make sure you don't miss out on important updates about your
#StudentLoan
repayments.
📋 Sign in to your
#SLCRepayment
account and keep us up to date with any changes to your contact or bank details.
17
1
2
If we need to contact you about a
#StudentLoan
refund we might need to email you, so it’s important we have the right contact details.
📋 Sign in to your
#SLCRepayment
account and keep us up to date with any changes to your email or contact details.
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Think you might be due a refund on your
#StudentLoan
repayments?
Use our handy table to check if you're eligible.
Find out more:
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We're currently experiencing a very high volume of calls meaning it could take longer than usual to get through on the phone. Thanks for your patience if you've been affected by this.
You’ll be able to sort most things yourself in your
#SLCRepayment
online account ⤵️
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We’re aware of a problem that is impacting our phone service where some customers are being disconnected unexpectedly.
We’re sorry if you’ve been impacted by this and thank you for your patience whilst we fix the problem.
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🎄 The
#SLCRepayment
social media service will be closed over the festive period from Friday 22 December.
We'll be back online as normal from Wednesday 3 January 2024.
If you’re looking for info on your
#StudentLoan
repayments, find this in your online account.
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🔐 Keep your personal info safe!
Fraudsters sometimes pretend to be
#SLCRepayment
to steal your details. This is a
#Phishing
scam.
@SLC_Repayment
is verified as an official government organisation. Please don't engage with any imposter accounts.
🔗
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🔢 Looking for your Customer Reference Number (CRN)?
You can find it:
➡ by signing in to your
#SLCRepayment
account using your email address or;
➡ on any letters or emails we’ve sent to you
8
1
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Make sure you don't miss out on important updates about your
#StudentLoan
repayments.
📋 Sign in to your
#SLCRepayment
account and keep us up to date with any changes to your contact or bank details.
21
0
0
🆕 You can now apply for a refund from a previous tax year without having to call!
Complete our new form if you think you've made repayments but your income was below the annual threshold.
Already asked us for a refund? Don't use this form, your refund is in progress.
88
17
73
Think you're due a refund in the current tax year? You can only apply for this when the tax year has ended. Even if you know you won’t earn above the annual threshold by April 2024.
This is because we need proof of your annual income from HMRC before we can refund any payments.
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Looking for a refund from a previous tax year?
We're working on a way for you to do this easily online and will update on this very soon.
In the meantime, please don't call us as our wait times are far longer than usual due to exceptionally high volumes of refund enquiries.
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Customer service on
#SLCRepayment
social media is temporarily unavailable.
We're sorry for any inconvenience and will update you when we're back online.
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To help support those who are most in need, we’d ask you to check our online guidance before contacting us.
Please only contact us if your query is urgent.
If you’ve asked for a refund, it might take longer than usual to receive it.
Online guidance ➡
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