I’m honored to share my latest Forbes Tech Council article: “Treat Your Customers Like They’re Your Boss, Treat Everyone Like They’re Your Customer.” You can tell more about someone by how they treat the people they don’t have to impress than by how they treat the people they

AI isn’t about replacing people. It’s about amplifying human potential. At XTIUM, we’ve seen this firsthand. Our AI agents aren’t just tools, they’re collaborators that elevate sales, support, development, IT, and more. They free our teams to focus on high-impact work that

Tomorrow morning, I’ll be kicking off our XTIUM EDGE Customer & Partner Event with a keynote: “From AI Hype to Business Clarity.” I’ve been fortunate to lead through some of the biggest technology waves, but nothing, absolutely nothing, compares to the transformation we’re about

Every CEO is focused on growth and resilience, but the true test of leadership is how you lead when things get tough, not just when momentum is on your side. In my latest Forbes article, I share lessons learned from scaling companies through change. Growth is exciting and

Xtium’s CFO on team-building and tech’s competitive energy — Jeanne Walters built her finance career through multiple technology companies while developing expertise in team building and merger integration. https://t.co/FQe7NvxBbr

Proud to share that XTIUM has been named the #9 MSP in the world on the Channel Partners Events 2025 MSP 501 list. This recognition isn’t just about where we ranked—it’s about how we got here: - Relentless focus on our customers - Security-first architecture - Real AI outcomes,

I sat down with @adammendler to unpack the hard-won lessons that took me from writing code for enterprise banking systems to scaling global tech businesses—and why HEAR (Honesty, Empathy, Accountability, Respect) remains my leadership North Star. We covered: • Building growth

AI is being used to help make people more efficient. It is replacing and will continue to replace many positions, but fear and hesitation to adopt AI will only lock in your fate. Every job will need people who know how to leverage AI to make it more efficient. The people who

Proud moment for Team XTIUM... We’re honored to be named to CRN’s 2025 Tech Elite 250, recognizing North America's top IT solution providers for their technical expertise and advanced certifications in AI, cloud, cybersecurity, and infrastructure. This recognition is a

Small act. Big impact. Just gave blood with Inova today — a simple reminder that making a difference doesn’t always require a boardroom or a strategy session. In a world moving faster than ever, it’s good to pause and give back in ways that are immediate and human. One donation

The EU is about to kill GDPR as we know it. After 7 years of: • Crushing European innovation & startups • Making American tech giants even stronger Brussels finally admits it: GDPR was an economic disaster. Here's why this rollback could save Europe's dying tech scene 🧵:

I am excited to announce the groundbreaking of the world-class, interactive Northern Virginia Science Center (formerly the Children's Science Center). STEM (Science, Technology, Engineering, and Math) is a part of everyone's future, regardless of profession or age. In about two

I’m excited to announce our new name—XTIUM! As one of the larger MSPs, and now, with the merger of ATSG and Evolve IP, we wanted to tell our story of partnering with our customers to help them succeed. Bringing together that X-factor and Premium service was the right message.

I’m happy to share my latest Forbes Tech Council article, “From Vision to Execution: Strategy for Business Transformation.” It briefly summarizes the challenges and opportunities when merging two companies, especially when merging businesses that have grown through acquisition.

It was great catching up with Joseph Kovar about our newly announced management team last week. I appreciate his enthusiasm for our vision to build the next-generation MSP - one that genuinely partners with our customer's IT department to drive success. We're seeing firsthand how

More and more breakthroughs with quantum computing …

Big news today at ATSG.... ATSG Announces New Executive Team as Part of Bold Vision to Become The Leading MSP Platform https://t.co/lz8i87WGxP

As I speak with our customers and many friends’ companies about their 2025 IT and cybersecurity plans, I’m surprised at how average most approaches are. While everyone recognizes the blazing pace of technological change and how bad actors are weaponizing advanced AI,

What a week! Just wrapped up our Sales Kickoff (SKO) with global execs and sales teams, and couldn’t be more excited about what’s coming next. As many of you know, we’ve merged with Evolve IP to form a premium Managed Services Provider—bringing together remarkable talent,

Finished my trip to Europe with an Evolve IP EMEA / Evolve IP / ATSG team meeting with our UK team in Cardiff. After talking about the merger and our plans to leverage our global team to provide additional solutions for managed cybersecurity, managed network, DaaS, UCaaS, CCaas,