Delayed or cancelled flights . You may be able to get compensation if the flight arrives over 3 hours late and it’s the airline's fault. You’re unlikely to get compensation if the delay was outside the airline’s control. Check your rights.

Leaving school? Chances are you’re feeling excitement, apprehension and overwhelmed. If you’re joining university, you’ll likely be moving into student halls or a house share. You may be starting a part time or full time job, alongside studying.

Our Consumer Service has shown more than 700 complaints about poor work every week, its the second largest issue for Consumer Service. Consumers knowing how to resolve issues can help get the problem fixed or get a refund and find trusted tradespeople.

If your results weren't what you hoped for, take time to process everything. Remember that things won't feel this way forever. Research your next steps, your strengths, what you enjoy and find fulfilling? @studentmindsorg have free resources and guidance.

You’ll have legal rights if something you bought is:.➡️ Broken or damaged.➡️ Unusable.➡️ Doesn’t match the seller’s description. Try our online tool to check your consumer rights ⤵️.

You might need a ‘guarantor’ if you’re looking for a place to rent. This is someone who agrees to pay your rent if you don't pay it, for example a parent or close relative. Our advice can help you ⤵️.

You should check what your employment contract says about working on bank holidays. If you don’t have a contract, ask your employer what their rules are. Find out more ⤵️.

✅ Budgeting can help you understand what you’re earning and spending and where you might be able to cut costs. Here’s how you can get started with budgeting ⤵️.

✉️ Did you know a water company can backdate water bills, regardless of whether they have billed you before?. Check when you might find yourself in this situation and what you can do about it ⤵️.

35% of people who claim UC are in employment. The monthly assessment periods calculate claimants eligibility based on their circumstances, with the assumption that they’re paid monthly. When income from employment increases, income from UC decreases.

You may be able to get compensation if you bought a car, van or motorbike on finance after April 2007 and your finance lender paid the dealer a 'commission' you didn’t know about. Check our online advice to find out more.

Buying your first home can be overwhelming. Mortgages, surveys, placing an offer, and exchanging contracts should be considered when choosing a property. Firstly, decide how much you can afford, the money you have available and how much you can borrow.

Do you spend at least 35 hours a week caring for someone who’s disabled?.✔️ You may be able to claim Carer's Allowance - this is a benefit for people who are giving regular and substantial care to disabled people. Check if you’re eligible on our website.

Your employer should pay you on time for work that you’ve done. ➡️ You can challenge your employer if they haven’t paid you or you’ve been underpaid. We can help you understand your rights ⤵️.

⚖️ If you’re going to court as a witness, there are some things you can do to help you prepare for the day. Check our online advice ⤵️.

❌ Your supplier can’t make you move to prepayment if it wouldn’t be safe or practical. This includes if you have a health condition or disability which needs a continuous supply of energy for medication or equipment. Find out more on our website ⤵️.

If you can’t afford the food you need there are food banks that can help. You’ll usually need to get a referral to a food bank before you can use it. Our advice can help ⤵️.

🏠 Thinking about buying your first home can be overwhelming. There’s lots to get your head around and consider when choosing a property. Here’s our top tips to help you navigate the process ⤵️.

Prepayment meters. Did you know you’re charged a daily fee for your gas, even if you’re not using any? This standing charge needs to be paid even if you don’t have any credit on your meter. Adding credit over the summer can help cover these charges.

Work rights for under 18 years old. We can help you understand the number of hours you can work, what breaks and time off you can get, how much you should be paid and what to do if your employer treats you unfairly.