Royals Guest Service
@RoyalsAssist
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Connect with the Royals Guest Services Team at Kauffman Stadium on game days for assistance and service needs.
Kansas City, MO
Joined August 2015
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Please visit our A-Z information guide for Kauffman Stadium if you have any questions.
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@BillSpiegel
@Royals
@BallySportsKC
An unfortunate situation that we didn’t take lightly. Happy to turn your experience around for you! Happy birthday!
Thank you royals for turning a crazy experience into something I’ll never forget!
@JuanSoto25_
@Royals
@BwittJr
and a HUGE thanks to my man
@NicholasPieroni
and
@RoyalsAssist
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At The K for Fireworks Friday? Noise-reducing headphones are available in Guest Services for guests with sensory sensitivities... 1/2
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@Notre_Josh
We're keeping watch over him in our office! He's safe and has plenty of access to water.
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@Bruceman1827
@JuanSoto25_
@Royals
@BwittJr
@NicholasPieroni
So happy to help and Happy Birthday. Cant wait to see you back out here.
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Royals vs Angels
Stadium Gates Open at 1:30PM
Game Starts at 3:10PM ⚾️
KU Night Theme Ticket can enter at Gate A to receive your jersey.
#WelcomeToTheCity
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We're so happy to have Sam and Seamus at the K today! Glad we can help honor them in completing their journey to visit 30 MLB stadiums in 90 days!
#TogetherRoyal
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Due to excessive heat the Fun Run has been cancelled for today. Thank you for understanding.
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Blake Mitchell, selected by Kansas City 8th overall in the 2023 First-Year Player Draft Sunday night, will meet with the media at 9:55 a.m. CT on Saturday in the Kauffman Stadium Interview Room.
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The Royals Hall of Fame will be open from game time to the top of the 8th inning tonight. We look forward to seeing you!
#AlwaysRoyal
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The rain didn't keep Simon from visiting Kauffman Stadium yesterday. Thank you for visiting us all the way from England 🇬🇧
#TogetherRoyal
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We are currently on a rain delay until further notice
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Today we celebrated our game day employees who have had 100% attendance this season. We brought them down to the field for batting practice where they were able to watch the players warm-up and interact with them throughout.
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He called it.
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Tonight at the ballpark, we unveiled the Bob Stamps Gameday Associate of the Year Award. Bob is currently an usher supervisor and has been with the team since 1972! He has been a cornerstone of Royals gamedays and consistently sets the bar for our guest experience efforts!
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We have entered a rain delay. We will provide an update on the status of today's game when one is made available. 🌧️
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Royals vs White Sox
🏟️Stadium Gates Open at 4:30PM
⚾️Game Starts at 6:10PM
🏆 The first 15,000 Guests will receive a Michael Massey Bobblehead
#WelcomeToTheCity
#Bringouttheblue
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Sonic Slam HOMERUN!! Go claim your $5 Sonic gift card in guest services on plaza and view level. Must show your ticket in Sonic Slam seats.
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Tonight is Autism Awareness Night at The K! Noise-reducing ear muffs and weighted lap pads are available in Guest Services, along with Special Amenities Maps to highlight our Quiet Zones and Exceptional Concession Stands. Sound in the stadium will be at a lower level as well.
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We love celebrating monument moments with our fans!
Happy first game to Marie at 97 years old and Happy 80th Birthday Ananias!
#TogetherRoyal
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🌭Dollar Dogs🌭
$1 Hot Dogs today at select concession stands located throughout the stadium!
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@alexs_journey
Welcome to the K! Make sure to stop by Guest Services on the Plaza Level for a First Game certificate. Enjoy the game!
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Presenting Color Guard tonight is Lenexa Fire Department
@LenexaFire
Singing the National Anthem tonight is Carlton Rashad
#WelcomeToTheCity
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KC Royals vs Detroit Tigers
Stadium Gates Open at 5:30PM
Game Starts at 6:40PM
Happy Gamer Night!
Theme Tickets can enter at Gate A to receive your Sluggerrr Game Controller Holder
#welcomeofthecity
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Thank you Edward Olivares for the 1st sonic slam homerun of the season!
Claim your $5 sonic gift card in Guest Services on Plaza and View level. You must show your sonic slam seat ticket.
@Royals
#WelcomeToTheCity
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Due to heat safety concerns, all gates are now open at Kauffman Stadium.
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You can enter the Sonic Slam Inning Sweepstakes for a chance to win $25,000 during the Sonic Slam Inning through the link below
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So excited for this!!!! Lets Go Royals!
The present, the future, and the largest contract in franchise history.
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Thank you for visiting the Royals all the way from Spain and Italy!
#TogetherRoyal
Thank you
@RoyalsAssist
for the fan gear!! We had so much fun at our first MLB game⚾️
Your biggest fans from Spain and Italy
#🇪🇸#🇮🇹
#baseball
#royals
#RoyalsFamily
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Presenting Color Guard tonight is the Johnson County Sheriff Department
@JOCOSHRIFF
Singing the National Anthem tonight is Liberty Public Schools Teacher Quartet
@LIBERTYSCHOOLS
#TogetherRoyal
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@McCoy16
Hi Rosco, please call 816-504-4040 tomorrow morning and we will see if your sweatshirt has been turned into lost and found.
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It's Autograph Sunday! AL Fitzmorris a former pitcher will be signing in the Hall of Fame.
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Danny Jackson will be signing autographs in the Hall of Fame lobby from 12PM-1PM
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Royals vs Twins
Stadium Gates Open at 4:30PM
Game Starts at 6:10PM
Country Music Night! Jake Owen will be performing after the conclusion of the game. Upgrades for field passes will be sold at gate E.
#WelcomeToTheCity
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Welcome to
@RoyalsAssist
! Connect with us all season long for any customer service needs or questions during your visit to Kauffman Stadium!
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@samgutierrez_
Hi Sam! Keep your parking ticket and you can use it for any other game this 2018 season. Thank you!
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We want to wish William the Happiest of Birthdays! ⚾️
#TogetherRoyal
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For tonight's game, Gary Lezak Meteorologist at KSHB 41 will be sitting in the Buck O'Neil Legacy Seat.
@glezak
Specialist Joseph Patterson will be sitting in the Salute to Service Seat 🇺🇸
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What a full circle moment with JoKay! She walked the ball from the mound in 2019 and she’s here watching from the stands tonight!
#TogetherRoyal
⚾️💙
Huge shout out to Nick and Megan from
@RoyalsAssist
for the BP ball for JoKay!
#JokayWorld
#TogetherRoyal
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We are so appreciative for all their hard work and dedication to the entire organization!
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@coachkat44
Welcome to the K and Please visit guest services for a first game certificate! Go Royals!
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Before tonight's game, we honored our September 2017 Event Staff All Stars of the Month! Congratulations to all the winners and thank you for taking pride in treating our guests like royalty!
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Thank you for coming! We are happy to have made today special for you! Come again soon
#togetherroyal
I get asked which stadium I like the most. The answer will always be Wrigley because
@Cubs
. I enjoy the experience of being at other stadiums, but I’ve never been treated like I was today. Thanks
@RoyalsAssist
for the special gifts!
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Presenting Color Guard tonight is the Shawnee Police Department
@shawneeKSpolice
Singing the National Anthem tonight is Nicole Gregory
#TogetherRoyal
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Happy Jackie Robinson Day
Stadium Gates Open at 5:30PM
Game Starts at 7:10PM ⚾️
The first 10.000 fans through the gates will recieve a special edition Jackie Robison sweatshirt presented by
@my_pricechopper
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We love hearing your stories about coming to the K. On Sunday
@JasonAyersWWE
a WWE smackdown referee has been a Royals fan for over 30 years and was able to make it out to the K for the first time ever!
#TogetherRoyal
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Presenting Color Guard tonight is the Lenexa Fire Department
@LenexaFire
Singing the National Anthem tonight is Jeff Jasperson
#TogetherRoyal
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@frjones83
Happy Birthday! Stop by Guest services for a birthday certificate and a first game certificate for your son. Enjoy the game!
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SO glad we were able to surprise you and your family! Thanks for celebrating with us! Go Royals!!
An absolutely awesome surprise gift for my boys from
@Royals
for his bday! Thank you so much
@RoyalsAssist
that made their night!
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For tonight's game, Dr. Jennifer Collier (KC Public Schools) will be sitting in the Buck O'Neil Legacy Seat. Lieutenant Colonel Sandra Doyle (US Army) will be sitting in the Salute to Service Seat.
#WelcomeToTheCity
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Tonight is Armed forces night! Thank you to those who have served, who are currently serving and those who will serve!
Stadium Gates Open at 4:30PM
Game Starts at 6:10PM ⚾️
#TogetherRoyal
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For tonight's game, Lori Finnerty (Stroke Survivor - The University of Kansas Health System) will be sitting in the Buck O'Neil Legacy Seat.
MSG John Mallas (US Army) will be sitting in the Salute to Service Seat. 🇺🇸
#welcometothecity
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Royals vs Twins
Stadium Gates Open at 5:30PM
Game Starts at 7:10PM
It's Margaritaville Night
-The first 10,000 fans 21+ will receive a Hawaiian Shirt.
- Theme tickets can receive their Salvy inspire tiki cup by entering gate A.
Fireworks will begin after the conclusion of…
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Tonight's game is postponed & will be made up as part of a traditional doubleheader on 8/6. Ticket policy info:
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This is great for Royals, this is great for the Chiefs and more importantly this is great for our city!!!! Exciting times ahead!
We are excited to share our vision for the future of Royals baseball in the heart of Kansas City.
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Presenting Color Guard tonight is the Olathe Police Department.
Singing the National Anthem tonight is Jamie Wagner
#WelcomeToTheCity
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KC Royals vs Oakland A's
Stadium Gates Open at 4:30PM
Lorenzo Cain's on field Retirement Ceremony at 5:45PM
Game Starts at 6:10PM
Happy Nurses Night!
Theme Tickets can pick up your long sleeve shirt at the Hall of Fame tent
#Welcometothecity
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For tonight's game, Mary Birch (The University of Kansas Health System) will be sitting in the Buck O'Neil Legacy Seat.
Warrant Officer 1 Joey Wellman (Kansas Army National Guard)will be sitting in the Salute to Service Seat.
#WelcomeToTheCity
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@MitchMeredith
Hello, Unfortunately you would of had to place your order 2 business days prior. If you let us know your names and where you will be sitting we can set up a seat visit.
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Game 5 against the Chicago White Sox
Stadium Gates Open at 11:30AM
Game Starts at 1:10PM ⚾️
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Last game of the series!
Royals vs Twins
Stadium Gates Open at 11:30AM
Game Starts at 1:10PM
#WelcomeToTheCity
📷
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Presenting Color Guard tonight is the Lenexa Fire Department
@LenexaFire
Singing the National Anthem tonight is Jasmine Meza
Singing O Canada tonight is Thomas Irwin
#TogetherRoyal
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@MadieNicole8
Happy Anniversary to your parents! Make sure to stop by Guest Services on the Plaza Level for an anniversary certificate. Enjoy the game!
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RAIN DELAY UPDATE :
New game start time today is 5:45pm
⚾️GO ROYALS ⚾️
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Presenting Color Guard tonight is the Olathe Police Department
Singing the National Anthem tonight is Mia Smith
#WelcomeToTheCity
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For tonight's game, - Kristi Bates (Parents as Teachers) will be sitting in the Buck O'Neil Legacy Seat.
SGT Major Stephen Brandt (KS National Guard) will be sitting in the Salute to Service Seat. 🇺🇸
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The first 15,000 fans through the gates will receive a mystery bobblehead.
Royals vs Angels
Stadium Gates Open at 5:30PM
Game Starts at 7:10PM ⚾️
#TogetherRoyal
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Kansas City Royals vs Texas Rangers
Stadium Gates Open at 12:00PM
Game Starts at 1:10PM ⚾️
#TogetherRoyal
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Thank you
@mjmelendez7
for the sonic slam homerun! Claim you $5 sonic gift card in Guest Services on Plaza and View level. Must show your sonic slam seat ticket.
@Royals
#TogetherRoyal
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Happy Family FunDay Sunday
Stadium Gates Open at 11:30AM
Game Starts at 1:10PM ⚾️
#TogetherRoyal
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@drake_beranek
Welcome to the K! Make sure to stop by Guest Services on the Plaza Level for a First Game certificate. Enjoy the game!
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Presenting Color Guard today is Blue Springs South JROTC
@Jags_AFJROTC
Singing the National Anthem today is SOUNDPROOF
#WelcomeToTheCity
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Autograph Sunday! Buddy Biancalana will be signing in the HOF from 12pm-1pm.
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Presenting Color Guard tonight is Blue Springs High School JROTC
Singing the National Anthem tonight is Philip Bowen
#WelcomeToTheCity
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For tonight's game, Tina Gill (Turn the Page KC) will be sitting in the Buck O'Neil Legacy Seat.
Lieutenant Colonel Tom Moore (US Army) will be sitting in the Salute to Service Seat.
#WelcomeToTheCity
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Congratulations to our Event Staff All Stars of the Month, who were honored on the field prior to tonight's game! Thank you for taking pride in treating our guests like royalty!
#RaisedRoyal
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Royals vs Braves
Stadium Gates Open at 1:30PM
Game Starts at 3:10PM
First 10,000 fans will receive a Jackie Robinson Baseball Card Giveaway
⚾️
#WelcomeToTheCity
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We have officially enter in a weather delay. We will update you with more information as it becomes available. 🌧️🌧️
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Make sure to stop by the Hall of Fame today from 12pm-1pm to get an autograph from a former Royals Pitcher, Dennis Leonard
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Temperatures may have risen, but we have you covered. Please visit one of our many water fountains and water stations throughout the ballpark. Please stay cool and hydrated today!
• Behind Diamond Club next to 1st Aide and Guest Services.
• Outfield Experience near the Mini…
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Presenting Color Guard tonight is the Blue Springs High School JROTC
Singing the National Anthem tonight is Southside High School
#WelcomeToTheCity
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We're happy to have you with us to celebrate! Happy Anniversary Ann and Arlo!
#TogetherRoyal
My parents, Arlo and Ann are celebrating their 63rd wedding anniversary this month! Thank you
@RoyalsAssist
for their certificate and bag of goodies!
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Final game of the series
Royals vs Red Sox
Stadium Gates Open at 11:30AM
Game Starts at 1:10PM ⚾️
#TogetherRoyal
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The first 10,000 fans 21 and over will receive a Hawaiian Shirt pictured below. ⬇️
Kansas City Royals vs Texas Rangers
Stadium Gates Open at 5:30PM
Game Starts at 7:10PM ⚾️
#TogetherRoyal
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KC Royals vs Oakland A's
Stadium Gates Open at 5:30PM
Game Starts at 7:10PM
Happy Teacher Night Theme Tickets Must Enter at Gate A
#Welcometothecity
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Kansas City Royals vs Cleveland Guardians
Stadium Gates Open at 5:30PM
Game Starts at 7:10PM ⚾️
#TogetherRoyal
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Thank you Salvador Perez for the Sonic Slam homerun! Claim your $5 sonic gift card in Guest Services on Plaza and View level. You must show your sonic slam seat ticket.
@Royals
#WelcomeToTheCity
📷
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Kansas City Royals vs Arizona Diamondbacks
Stadium Gates Open at 5:30PM
Game Starts at 7:10PM ⚾️
#TogetherRoyal
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⚠️REMINDER: Crews will continue to have a one lane closure on the ramp from NB I-435 to Stadium Drive. Ramp traffic will still be able to access Raytown Rd. and Stadium Dr. at all times during this closure. For more info, visit .
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Presenting Color Guard tonight is the Navy
Singing the National Anthem tonight is the Church of Jesus Christ of Latter-Day Saints
#WelcomeToTheCity
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