Dear Credit Union Executives, I’m a teller. I’m the first person that our members see when they enter our branch. My warm hello and friendly smile set the tone for…

It is January 2024 and the first of many CUInsight articles. By now, many of you are a few weeks past the enactment of your resolutions, promises, and organizational strategies…

Thank you for tuning in to episode 177 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei…

There has been a lot of conversation lately about the credit union difference, with some arguing that what we as credit unions hang our hat on, doesn't stand out much…

We’ve entered 2024 with good intentions and strong goals. Some of us have strayed, but remember each day is an opportunity to refocus and regroup. Some of us are on…

In our ever-evolving financial landscape, credit unions play a crucial role in shaping the financial well-being of individuals, particularly younger generations like Gen Z and beyond. With unique...

As legislative sessions begin around the country, credit union leagues and their member credit unions can not afford to ignore the importance of social media in their legislative strategy. Whether…

Twenty years ago, when my father and I launched a fledgling marketing agency, I had no idea it would lead me to the credit union community, to the broader cooperative…

I am currently reading Coach Wooden’s Leadership Game Plan for Success: 12 Lessons for Extraordinary Performance and Personal Excellence. I’ve seen and read quite a bit over the years about…

It's hard enough to recruit the right talent, so how do you retain them? Having solid staffing and retention practices are crucial to the successful operations of your organization. In…

If you’ve been to any credit union conference over the past few years, you’ve likely heard about a big topic in the credit union world: “How do we encourage younger…

Thank you for tuning in to The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight. In The CUInsight Network, we take a deeper dive with the…

Self-confidence can be a big differentiator between people who achieve their goals versus those who do not. You must know yourself, grow yourself, and believe in yourself to be an…

Credit unions are known for their meticulous, personalized care of members. Their smaller size, attentive service and community involvement set them apart from big banks and other huge financial...