Retail Banker
@RetailBanker
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Editorially independent global monthly published since May 1981; editor's footy and political rants at @douglasblakey
London
Joined February 2010
Celent reveals 2025 Model Banks. via @RetailBanker Congrats to all of the banks recognised by @Celent_Research.
retailbankerinternational.com
Celent, now part of GlobalData, recognises 17 model banks and declares JP Morgan Chase as the overall model bank of the year
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Interview: Reward CEO Jamie Samaha on making everyday spend more rewarding. via @RetailBanker Most enjoyable quick video interview with Reward CEO Jamie Samaha.
retailbankerinternational.com
Reward CEO Jamie Samaha speaks with RBI editor Douglas Blakey about a successful first 18 months in the role and future goals
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Saxo Bank launches 2025 Outrageous Predictions. via @RetailBanker Always an annual highlight-a pleasure to speak with John Hardy of @saxobank.
retailbankerinternational.com
Saxo Bank’s Chief Macro Strategist, John Hardy discusses this year’s outrageous predictions with RBI editor Douglas Blakey
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AI regulations in Financial Services: Unlocking innovation and driving growth. via @RetailBanker.
retailbankerinternational.com
Fintech leaders in Scotland discuss how AI is being deployed to make regulations simpler and enabling businesses to streamline processes
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We are thrilled to announce the 2025 edition of the Retail Banker International Asia Trailblazer Awards!. Date: 13th March 2025, Singapore, the 16th Annual RBI Asia Trailblazer Awards: Submit your entry via this link:
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Not what you want in club solo on @CalSleeper toilet flush not illuminated-meant no water for toilet, shower in en suite or wash band basin in berth-come on @CalSleeper sort out water issues-berth F4 EDB-EUS by the by 06/07 Aug
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The absence of CX @RevolutApp just gets better-the live agent does not understand the concept of transferring funds back to my current a/c-35 mins later and not a word from the transfers outbound team
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One cannot telephone @RevolutApp of course but there is the bot. asking sensible questions such as 'How long have you known this person'?. it is me, you useless waste of AI. Request a live agent. they estimate a 30 minute wait. Currently 65 minutes and counting
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Now @RevolutApp can celebrate its licence success, it as work to do in other areas…for some reason its security system decided that a transfer back from my revolut a/c to my primary a/c was suspicious-the very account that funds all my revolut deposits
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BNPL: CFPB acts to ensure consumers can dispute charges and obtain refunds. via @RetailBanker.
retailbankerinternational.com
The Consumer Financial Protection Bureau has issued an interpretive rule confirming that BNPL lenders are credit card providers.
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Global real-time payments growth ‘sustainable’ as new use cases push transactions to record highs: ACI Worldwide. via @Payments_News.
electronicpaymentsinternational.com
ACI Worldwide releases the fifth edition of its Prime Time for Real Time report – a global analysis of real-time payments adoption, developed in partnership with GlobalData
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Embracing the red tape: How regulation fuels fintech innovation. via @RetailBanker.
retailbankerinternational.com
Scott Dawson, head of sales and strategic partnerships, DECTA, tackles the common misconception that regulation stifles innovation in fintech
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RT @SaferSpace_io: Sexism in the City: Katy Ruddell, Senior Counsel, Farrer & Co, discusses the ‘Sexism in the City’ report and gives her t….
retailbankerinternational.com
Katy Ruddell of Farrer & Co discusses the ‘Sexism in the City’ report and gives her take on the direction of travel for UK regulation
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The future of client engagement: bridging the digital divide. via @RetailBanker.
retailbankerinternational.com
Matt Ryan, chief transformation officer at Reef by Totem, explores how to bridge the divide between physical and digital office spaces
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7-day switching: Nationwide, Barclays and Lloyds top for net gains in latest switch stats. via @RetailBanker.
retailbankerinternational.com
2023 marked a record year for UK 7-day current account switching and switching is off to a strong start in the first quarter of 2024
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Australian SME lender Bizcap launches in the UK. via @RetailBanker Non-bank lender @AuBizcap debuts in UK.
retailbankerinternational.com
Australian SME lender Bizcap launches in the UK on a mission to offer faster and more open-minded lending solutions
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RT @Payments_News: EU deadline for Instant Payments Regulation is ‘far too tight-it will slip’. via @Payments_News….
electronicpaymentsinternational.com
The European Council has adopted the Instant Payments Regulation but the deadline for compliance is far too tight, argues CGI’s Ainsley Ward
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RT @Payments_News: New paths, new payments, new paradigms. via @Payments_News Debbie Guerra of @ACI_Worldwide spea….
electronicpaymentsinternational.com
Debbie Guerra, ACI Worldwide’s chief product officer, discusses the key takeaways from ACI’s 2024 Analyst Day with EPI editor Douglas Blakey
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SMEB CEO: ‘A unique solution and exciting time to come to market’. via @RetailBanker RBI editor with Andrew Martin of @SmebPay.
retailbankerinternational.com
SMEB has been created to fill the void left for SMEs in rural locations, leveraging Open Finance to enable all payment options including cash
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Congratulations to all the winners of the RBI Asia Trailblazer Awards 2024! ✨ We are proud to celebrate your success and look forward to seeing more trailblazing contributions in the future. 🥂🎉. Check out the full list of winners here: . #RBIAwards2024
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