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Replicant

@Replicant_AI

Followers
672
Following
192
Media
284
Statuses
660

AI that contact centers love đź’™

San Francisco, CA
Joined June 2018
Don't wanna be here? Send us removal request.
@Replicant_AI
Replicant
9 days
Flashy demo? Broken in production.
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@Replicant_AI
Replicant
1 day
“You can’t expect perfection on day one.” 💡 Tiger Tyagarajan says that’s where so many teams go wrong with #AI. Machines learn from every mistake. But humans? Not always. Watch the full Dialed In episode: https://t.co/U00YhdL0uD #leadership #futureofwork
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@Replicant_AI
Replicant
2 days
Calls stacking up? Customers frustrated? That’s what happens when your AI can’t stay online.
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@Replicant_AI
Replicant
4 days
The difference between proof and promises: meet Pam and Ben.
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@Replicant_AI
Replicant
8 days
Wrong question: "Will AI work?" Right question: "How fast can we deploy it?"
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@Replicant_AI
Replicant
8 days
Automating tier-one calls costs pennies per interaction. But the real win? Agents who focus on complex, meaningful work stay longer and perform better. It's not about replacing people, it's about elevating them.
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@Replicant_AI
Replicant
9 days
40% of customers now expect 24/7 support. 36% demand greater personalization and speed. Start automating tier-one calls and freeing agents for complex work, today.
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@Replicant_AI
Replicant
10 days
61% of contact centers report more emotionally charged customer interactions. Your NPS is dropping not because of product issues, but because your CX infrastructure can't handle complexity at scale. Marketing can't outspend a broken customer experience.
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@Replicant_AI
Replicant
10 days
Your contact center either compounds efficiency or accumulates friction. There's no neutral. Every system you build is either making next quarter easier or harder.
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@Replicant_AI
Replicant
12 days
AI isn't disruption. It's evolution. The chance to do what you've always done, infinitely better.
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@Replicant_AI
Replicant
14 days
Infrastructure isn't about size or timing. It's about decision. The moment you choose to build for tomorrow, everything changes.
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@Replicant_AI
Replicant
14 days
The faster AI moves, the more human connection matters. The team behind our tech track your metrics more than they do ours. Don't just choose a vendor; choose a partner. #Partnerships #Replicant
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@Replicant_AI
Replicant
16 days
Everyone's looking for the big breakthrough. Stop waiting for perfect and start stacking improvements. A hundred 1% gains beats one moonshot every time.
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@Replicant_AI
Replicant
16 days
True Stories:
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@Replicant_AI
Replicant
16 days
Stop celebrating your best agent's best day. Start delivering it consistently to everyone. We're ready to show you how. Just ask out partners. See true stories.👇
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@Replicant_AI
Replicant
18 days
Excellence without consistency is just luck. Industry leaders process hundreds of thousands of calls daily at consistent quality. But, the leaders have doubled CSAT and maintained it. That's engineering, not chance. #CX #BusinessLeaders
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@Replicant_AI
Replicant
22 days
The secret behind our industry-leading CSAT scores? People actually get excited talking to our AI agents. #CustomerService #CoversationalAI
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@Replicant_AI
Replicant
22 days
Ever feel like you're sitting on answers but can't find them? You are. #AI turns every customer conversation into data you can actually use. Then you fix what's broken. Our CEO, Gadi Shamia, explains → #AISolutions #CX
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@Replicant_AI
Replicant
23 days
They want to help. Broken systems won't let them. Fix the system, not the people.
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@Replicant_AI
Replicant
23 days
Your agents aren't resisting AI because they fear replacement.They fear another tool that doesn't work.
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