How we handle day 1 (this works for employees in a location like manuf - not if they’re getting in trucks like
@WilsonCompanies
@StrongpointRich
)
This is done on Monday or Tuesday, never late in the week so employees go home and catastrophize over the weekend:
1. Let employees…
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@RegZeller
@WilsonCompanies
@StrongpointRich
If you tell people you're not going to change anything, then as soon as you change 1 thing, they'll claim you lied.
I like this talk track:
- We invested $$$ b/c we believe in this team today
- We promise if we change something, we'll always tell you in advance and explain why
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@FetaFund
@WilsonCompanies
@StrongpointRich
True. We don’t say we aren’t changing anything ever, we say we’re not changing anything immediately. Until trust is built, and especially until a new owner understands the biz, it’s the easiest way to immediately create fear and panic.
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@RegZeller
@WilsonCompanies
@StrongpointRich
"You're not changing anything."
Man, this is so freaking huge of a point to make. Time and time again within manufacturing, it's hostile takeover and scoffs at everything you've built up to that point.
I've seen really successful startups just get completely wiped b/c of it
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@RegZeller
@WilsonCompanies
@StrongpointRich
This process screams "you're all human beings and will be treated as such."
I really like that you've built a repeatable and humane playbook for this. Thursday snacks without the seller (post-walk-around relationship building) is great.
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@RegZeller
@WilsonCompanies
@StrongpointRich
Solid if manuf focus. How would you keep this relaxed if either 1) on site work or 2) in vans?
@WilsonCompanies
@StrongpointRich
keen on your thoughts here?
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