RedQuadrant
@RedQuadrant
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an ethical #unconsultancy for public services dedicated to doing ourselves out of a job – working together to give you the ability to transform
London, UK
Joined June 2009
Where in your service is the exact moment a person stops being a human being with a story, and becomes ‘a case’ that nobody truly owns? Here’s the RedQuadrant cheat sheet for more relational customer-first services. https://t.co/hg2BKNocRI
linkedin.com
Public services keep using the word ‘relational’ like it is a moral upgrade. Sometimes it is. Sometimes it is just better customer service. There is an important gradient here. Transactional services...
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If you want to transform adult social care, health, or public services more generally, stop obsessing about ‘demand management’. Start with citizen contact.
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Is there any literature which relates Rosen’s notion of complexity with other literature in philosophy of science?
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083_ Janet Hawkes: Mastering Culture Change Inside UK Government | 10,000 Swamp Leaders
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I wrote the linked piece in 2019 for the Local Government Chronicle. Rereading it now, I’m struck less by how clever it was, and more by how little has changed. I'm a little bit sick of paradigm shifts.
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Introducing SAVVI Blueprints: Using Data to Tackle Vulnerability https://t.co/EVjsRfWyy6
linkedin.com
How can the local government sector use data to make a real difference for residents facing hardship or crisis? That’s the question at the heart of the SAVVI Programme. Across the UK, councils are...
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Congratulations to Andrew Humphreys. who has stepped into a new role as SAVVI Delivery Manager.
coda.io
by Mevish Khalid, Published 23 December 2025
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Make a difference: work for your local council - https://t.co/CFyajy5LRm
localcounciljobs.gov.uk
Help to make your community a safer, healthier and happier place to live and work, with a career that offers great benefits, support and flexible working.
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A self styled ‘citizen journalist’ turns up unannounced, phone out and recording video, indignant narrative already ready. Here’s some thoughts on how to prepare in social care:
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Who is doing work in the public sector that's really inspiring you and making you proud and excited? Please respond on Janet's post
linkedin.com
Hi everyone. A question for you please as we all wind up 2025 and get ready for 2026: Who is doing work in the public sector that's really inspiring you and making you proud and excited? As we wind...
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Commissioner skills and development, Local Government Association https://t.co/B6fs74SdQa
local.gov.uk
We are committed to helping develop commissioners’ knowledge and understanding of successful commissioning practise, as well as the pra
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What IF we enabled caring professionals to do good work? Relational public services and reality:
linkedin.com
More than once, RedQuadrant has sent social work teams to clients to do complex case reviews – with adults who have multiple complex needs, ‘dependency’ on social care, whose care packages can run...
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Local government’s role in place-based work. New Local.
newlocal.org.uk
In a guest post for New Local, co-founder of Stories of Change, John Hitchin, shares his thoughts on the future of place-based work. Local government is all about work in […]
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#LGR: What would you do if you were waiting for an announcement in the spring or summer that would mean you *had* to turn your organisational world upside-down by next April?
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November 21 The Level 7 Systems Thinking Practitioner Apprenticeship is launching. It's levy funded for those on payroll in England - last chance as that ends after this cohort Contact info@publicservicetransformation.org to learn more and discuss your place
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How Can We Create Systems Where Knowledge Becomes Contagious?
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The case for putting place-based, relational approaches at the heart of local government reorganisation. Collaborate.
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Reinvigorating Direct Payments: webinar series starting 25 November.
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Learning from Somerset: A Blueprint for Local Government Transformation.
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Where are the public sector reformers? Help us find them! Gavin Freeguard.
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