Red Clay is excited to announce a partnership with @engage_ai to deliver an integrated end-to-end #customerexperience solution for utilities. Read the full story here: .

The @regionofpeel is transforming customer account interactions. The project will allow customers to make requests and payments through various methods within the portal and focus on enhancing their #CustomerExperience. Read the full story here: .

Red Clay is excited to announce an implementation with the @regionofpeel to provide a full self-service portal for the region’s #utility customers to view financial history, receive online paperless bills, and make customer service inquiries.

Here's to 2022! From everyone at Red Clay, we wish you a happy #NewYear. •.•.•.#EnjoyTheJourney

Our #RCCTop20Spotlight of the day is Nilakshi Patil. Since joining the Red Clay team in 2015, Nilakshi has supported five project go-lives, and truly infuses knowledge and enthusiasm into all of her tasks and relationships. #EnjoyTheJourney #RedClay20

Michelle Zhang is our #RCCTop20Spotlight of the day. Michelle joined the Red Clay team in 2014 and has been a knowledgeable resource for our clients since day 1. #EmbraceAndDriveChange #RedClay20

Wishing you a happy and healthy holiday season from your friends at Red Clay!

Throughout 2021, we have celebrated Red Clay’s 20th year in business. To mark this milestone, we are recognizing some of our most tenured employees. Since joining the Red Clay team in 2014, Shatrav Garla has been a strong, dependable, and consistent presence for our clients.

From the Red Clay Family to yours, Happy Thanksgiving! 🦃

Red Clay was excited to return to Camp Twin Lakes after a 2-year absence for an employee volunteer day. We have supported @camptwinlakes and its mission of turning challenges into opportunities since 2012. We spent a beautiful day working to help with maintenance and improvements

To all who have served our country: Thank you. Happy Veterans Day from all of us at Red Clay!

We are proud to have partnered with @CSUtilities to maximize the value of their AMI investment. The new MDM system is processing reads from gas, water, and electric meters, to deliver a flexible, and modern customer experience. Read the full release here:

When utilities plan to make the move from on-premise to Software-as-a-Service (SaaS) hosted on the cloud, there will be technicalities involved in the transition. @oracleutilities discusses how your utility can prepare for the move to a SaaS environment.

Red Clay is excited to announce the acquisition of a dedicated Customer Experience (CX) focused consulting team. The team is committed to the design, deployment, and performance of CX technologies.

CS Week kicks off today! Thinking about upgrading to C2M? Set up a demo with the Red Clay team during @CSWEEK. Contact us to schedule a meeting:

This year’s edition of TMG Consulting Inc.'s What’s Next Magazine highlights how data & analytics, AI-enabled operations, and business technology optimization have influenced the state of digital utility. Access the full edition here: #utilities

Red Clay is excited to announce the successful implementation of a Meter Data Management system to help @CSUtilities maximize the value of their Advanced Metering Infrastructure investment. Read the full release here: #AchieveExcellenceTogether

Today’s utility customer expects a digital engagement experience that provides ease of use and personalized insight. This post from @oracleutilities discusses how the data generated from connected devices provides an informative #CustomerExperience.

Congratulations to @Celsia_Energia on the successful go-live of the largest live single-instance C2M project in the world combined with Oracle CX integration. This solution allows Celsia to manage customers and products under one platform creating an improved customer experience.

Happy 4th of July from all of us at Red Clay! Wishing everyone a safe and fun-filled Independence Day Weekend