“You train as you fight.” TransUnion’s Eder Ribeiro breaks down why cyber readiness depends on realistic, consistent training and not once-a-year refreshers. “People default to their lowest level of training.” Full episode: https://t.co/CUSkxu3ah4

“We’re making more calls and fewer skip reports.” That’s what a collections director reported after using IDIData’s batch data. Get best-in-class cell phone numbers, deceased, and bankruptcy records in bulk ➡️ https://t.co/GVq2nzterV

AI-powered virtual agents are becoming a real communication channel in collections. As Will Turner notes, they’re now engaging consumers 24/7 and that means new KPIs, new workflows, and new expectations. Watch the full discussion ↓ https://t.co/cN6EgG0uX8

Trust is built or lost after the deal is signed. Jon Siegel breaks down why the sales-to-client services handoff matters and how stronger sales operations collaboration helps reduce churn. Watch here 👉 https://t.co/1xCrHMbodV #legalcollections #receivablesmanagement

RMAI’s 2026 golf event is heading to TPC Summerlin, a PGA course—this is a big upgrade for networking. Mike Becker explains how foursomes or mixed groups help build real connections before conference week. Watch: https://t.co/S3kt5tU2fz #RMAI #Networking

Many still confuse debt settlement with validation and credit repair. In this clip, Felix Shipkevich breaks down the two sides of the settlement industry and why it matters for compliance and negotiation success. Watch the full episode: https://t.co/YwcZ9up79E

“You kind of set your motivation.” — Michael Vesper Leaders make this choice daily. The mindset you start with shapes how you navigate pressure and change. Full episode: https://t.co/nk7l9PhEIV #leadership #mindset #careerresilience

M&A compliance readiness is becoming a major factor in agency valuation. In our latest discussion with Michael Lamm & Sara Woggerman, we unpack why early prep matters and how compliance gaps derail deals. “It takes time to get all your ducks in a row.” https://t.co/R3rbYMmCIF

“We want to make it as easy as possible for collectors to collect the debts that are owed to them.” Solo is building real tools to make that happen. Full episode → https://t.co/QVG0e2UHQn #collectiontechnology #evolutionofsoloplatform

Preparing for security threats starts long before an incident. TransUnion’s Eder Ribeiro discusses cybersecurity readiness and the first 72 hours of an incident. “People don't actually know their data… for the most part.” Watch here: https://t.co/WVY5B3r2Jm

“When I joined Latitude back in 2018, we weren't fostering our network of expertise out there.” Cris Bjelajac explains why vendor networks are essential in collections technology: no team can keep every specialist in-house. Watch the full webinar ➜ https://t.co/YiTYKSt6TN

As AI reshapes resolution workflows, the disconnect between debt relief and collections is becoming harder to ignore. In this episode, Felix explains how bot-to-bot negotiations and modern payment rails are set to transform settlement strategy. Watch: https://t.co/1mcRBcm7jc

18 clicks or 4 clicks? Big difference. This clip from Robert Burnside shows how smarter workflows increase calls, promises, and bonus checks. Watch the full episode: https://t.co/kF3SJWmTqr #collections #receivables

Debt collection data waterfalls aren’t “set it and forget it.” Sequencing + KPIs + testing drive outcomes. New episode with Will Turner (TEC Services) on champion-challenger strategy + continuous improvement. Watch it here: https://t.co/IIGZy5rXLC

RMAI is adding more meeting space and expanding exhibit hall hours—great news for anyone focused on networking. Mike Becker explains how these changes boost planning for debt buyers and agencies. Watch the clip: https://t.co/dfUazDtgXi #RMAI #CollectionsIndustry

“You would be amazed at the way that community reached out to us…” Sara Ratliff shares how ACA members supported their team after Hurricane Helene knocked out power and water. Watch the clip: https://t.co/Xl65ny1BBn #ACAcommunity #receivablesindustry

“Nothing ever goes as planned.” — Michael Vesper This clip captures the mindset leaders need when navigating industry disruption. Stay focused, keep working, adapt fast. Full episode: https://t.co/tanaQS4P5e #leadership #resilience #fintech

Technology budgeting is shaping how collections teams plan resources & compliance strategies. Jeremy Ruth, Megan Hebert & Cris Bjelajac break it all down in this episode. Watch → https://t.co/QNMuVKehOC #technologybudgeting #collections

“Most collection orgs only recover about 30% of their portfolio.” That 70% gap is where modern tools make the difference. Great insight from George Simons of Solo. Watch the full episode: https://t.co/2yBFfDDZOs #debtrecovery #evolutionofsoloplatform #fintech

Hiring strategies using personality insights can transform how collections teams perform. This episode with DJ Perry from Alvaria, digs into the DISC framework and improving retention through personality alignment. Watch here: https://t.co/I67NRo1Vm2 #teamdevelopment