“You can’t be last to this. You can’t even be in the middle of the pack.”. Scott Hamilton explains why AI adoption in collections is speeding up. Watch the clip → #AIinCollections #DebtCollectionTech

“Most agencies have access to the same resources. Strategy sets them apart.” – Mark Reinhard.In this clip, Mark shares why strategy matters more than tools in collections. Watch now 👇. . #DebtCollection #AgencyStrategy #Concepts2Code

How do you vet a virtual agent vendor in collections? 🤖 Scott Hamilton breaks it down—from data security to AI scaling. Don’t get left behind. Watch here: #virtualagents #debtcollectiontechnology #AIincollections

You can't manage what you can't measure. Kristyn Leffler says it best — data isn't just a report card. It's the roadmap. Learn how customer journeys, drop-off rates, and portal behavior are changing digital debt recovery. Watch the short clip + full ep:

Short videos = big impact. “The shorter the video and the deeper the message, the more difficult and more preparation it takes.” – Adam Parks. Learn why concise videos drive better results. Watch ➡️ . #Leadership #VideoStrategy

"Servicers must give 30 days’ notice across three contact methods before garnishment. That’s slowing everything down.". Dan Parks breaks down why garnishments are stalled—even when borrowers are in default. 🎥 Full webinar replay ➡️

Weltman has been around for 95 years—and it didn’t stay the same. Chuck Pona shares how the firm expanded from collections to five business units. Watch the clip: #legalstrategy #lawfirmgrowth #collections

“There's so much data that you wouldn't think to look at that you got to look at and uncover and really make decisions.” – Gordon Beck. Data-driven strategies are key in collections. Watch: . #DebtCollection #DataAnalytics

Hiring can’t keep up, but placements keep rising. Chuck Pona says data + vendor strategy is how law firms stay competitive. Watch the clip: . #legalcollections #vendorstrategy #debtcollection

“Ask your vendors about their AI plan.” – Sara Woggerman. Transparency isn’t optional. Vendor oversight is a key part of smart #AI policies in debt collection. 🎧 Watch the clip + full episode: #VendorOversight #AICompliance #DebtCollection

How are law firms using data utilization strategies to boost collections? Chuck Pona shares . Weltman’s staffing solutions and vendor champion challenger testing insights here: . #lawfirmdatautilization #debtcollection #vendorselection

🤖 "Some people just don't want to talk to a human about their debt. That's where intelligent agents shine." — Mike Walsh, EXL. Explore how AI in debt collection is transforming compliance and engagement. 🔗 Watch: #DebtCollection #FinTech

"Search is moving beyond Google. Are you ready?". 🔎 AI search engines like ChatGPT are changing how we discover info. 💡 Adam Parks shares how structured content is now essential. 🎥 Watch the clip + full episode: #DigitalDebtCollection #AISEO

“Collections is 1 million percent a customer service business.” – Gordon Beck. Aggressive tactics damage brand reputation. Positive approaches build trust and results. Watch: . #DebtCollection #CustomerService

Are you A/B testing your collections outreach? 🧐. Mark Reinhard explains how changing just one variable – subject line, call time, disclosure length – drives better results. Watch the clip 👇. . #DebtCollection #ABTesting #Concepts2Code

“Use your platform to do many other things.” – Gordon Beck. In collections, customer data can drive services and revenue beyond recoveries. Watch: . #DebtCollection #CustomerData #Leadership

"The management of consent revocation is probably right behind compliance itself.". RMAIntl’s Mike Becker shares why consent strategy is the emerging compliance challenge. 🎥 Watch this short video and the full episode here:. 🔗 Full: #DebtCollection

Is digital collections transformation changing your agency’s future? Gordon Beck shares how frictionless payment solutions boost customer retention. “Customers want easy ways to pay.” . Listen: #digitalcollections #frictionlesspaymentsolutions

"These questions were appropriate 20 years ago—we're just doing it at a larger scale now.". Gary Hopkins highlights the dangerous repetition in student loan policy. Are we learning from history?. 🎥 Full replay ➡️ #StudentLoans #Fintech #PolicyTrends

"AI is like a team of interns—helpful, fast, but they need supervision.".In this #AIHubPodcast short, John Nokes + Adam Parks explain why intern-level thinking helps teams deploy AI responsibly. Watch the short. #AIProductivity #OperationalAI