Hi Vikas, our team has provided an update regarding your concern over the ticket ID [5261007]. Please refer to the detailed email and file a chargeback in your issuing bank to get this checked. Best, Team Razorpay

Hi , we believe a valid resolution has been provided from our end over the ticket ID [5058991, 5059021] to your query. If you need any further assistance from our end, feel free to revert back to us. Our team will assist you with utmost priority. Regards, Anas

Hi, hope you are doing good, We believe a valid resolution has been provided from our end over the ticket ID[5034094] to your query. If you need any further assistance from our end, feel free to revert back to us. Our team will assist you with utmost priority. Regards, Anas

Hi, our concerned team has updated the status of your query on ticket id: 4992729. Do write back to us on the same email thread for any further queries, we will be happy to assist you. Regards, Shlagha

Hi @Docsan2020, In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved. Best, Team Razorpay

Hi @MDAHMED25670222, In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved. Best, Team Razorpay

Hi @abufulaan, we always thrive for our customer's delight in every interaction. In order to do so, we request you to share your contact details and Email ID over a DM so that we can assist you on your query at the earliest. Regards, Anirvan

Hi @preciousbansal, at the outset we hear you and this is very sensitive to us, and would like to help you out. [1/2]

Hi @brakethewind, we are sorry for the bad experience faced so far.[1/2]

A detailed mail has been sent on the ongoing mail threat with the ticket ID: 4664858. Do write back to us on the same mail threat for any further assistance. We will be happy to assist you. Regards, Anirvan [2/2]@RishavNehal

Hey @factualsharma , I am sure this was frustrating and even though we strive to delight our customers, we miss the trick sometimes. [1/2]

Hi @Krishna36299309, extremely sorry to hear this. We have received your request & raised a dispute for the transaction. Kindly expect an update on the mail thread with ticket ID: 4629952 at the earliest. Appreciate your patience while we have this sorted for you. Regards, Komal

Hey @YasirNa62411866, we are sorry for the inconvenience caused here. Request you to kindly help us with your contact details along with the screenshot of the transaction over DM so that we can help in sorting out the issue at the earliest. https://t.co/K5EfXqM0uF

Hi @jay09dave , I understand that you've had a rough experience with us, extremely sorry about the same. Needless to worry, our team will be reaching out to you on priority to assist with your concerns & resolve the same. Appreciate your kind co-operation in the interim. Best, Ak

Hi @SURJEET84275494 , as conveyed on the ticket [4570442] we are working on this issue and are reaching out to the merchant on your behalf. Please allow us sometime while we get back to you with an update at the earliest. Appreciate your patience in the interim. Best, Akshatha

Hey @Saurabh25488627 , we always thrive for our customer's delight in every interaction, however in order to do so, we need your contact information like contact details and Email ID. [1/2]

Hey @ShevkarMukund , I understand your frustration here. Could you help me with your contact details over a DM so that we can get in touch with you and discuss this in length? Please be assured that we tested this out at our end and the link is working as expected. [1/2]

Hi @apooorva, thank you for your time on call. We deeply regret the inconvenience caused here. As discussed, this has been escalated to our concerned team, and are working on your request on priority. Kindly expect an update on the ongoing email thread shortly.

Hi @ShriramanaS, we are sorry to hear this and would want to help you out. Please help us with your contact details along with your email ID over DM so that we can have this checked and get back to you at the earliest.

Hi @iemrajat, we deeply regret the delay and inconvenience caused. This has been escalated to our concerned team and are working on your request on priority. Kindly expect an update on the ongoing email thread shortly. Highly appreciate your patience in the interim.