Rooster Teeth Support
@RTContact
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Support account for Rooster Teeth. If you have a question, we definitely have an answer. https://t.co/SFPRTNzA9X || https://t.co/nSrACFpS14
Austin, TX
Joined March 2015
Need help tracking your RT Store Order, managing your FIRST account, or trouble with a video? We're here to help! Create a tweet and include @RTContact so we see it. See someone else that could use some help? Tag us in the reply and we’ll take a look!.
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As the Support Team navigates and processes the recent news, questions sent will take a little be longer to be answered. Live chats are off for today. Thank you for your understanding. -Rodrigo.
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As this seems to be happening again, please beware:.
🚨 BEWARE OF SCAMS! 🚨. All communications from Rooster Teeth will ALWAYS come from a RoosterTeeth[dot]com email. Please be wary of people trying to impersonate us.
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We are currently investigating an issue with YouTube Content ID claiming videos it shouldn't, and releasing those claims. For anyone affected, feel free to DM this account, or email fanprojects@roosterteeth[dot]com and we'll make sure you're taken care of!.
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RT @TheRTStore: Attention RWBY fans! Keep an eye out for our Bumbleby collection restocking next week 👀🐝
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🚨 BEWARE OF SCAMS! 🚨. All communications from Rooster Teeth will ALWAYS come from a RoosterTeeth[dot]com email. Please be wary of people trying to impersonate us.
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If you ever need help while browsing @TheRTStore, you can now LIVE CHAT with a member of our Support team, from anywhere on the site! Look for the red chat bubble on the bottom left of the screen. We're always happy to help! :)
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Our Product and Engineering Team has been working very hard behind the scenes to update our mobile apps and these updates are officially out!!. If you have any issues with this new update, please let us know:
Hello @RoosterTeeth iOS and Android users! We’ve released an update to bring Chromecast back to the apps along with a lot of other fixes! . The Engineering Team worked so hard on this update, so go download, check it out, and send them some kudos for their hard work!
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RT @OfficialRWBY: Just three more sleeps until the premiere of RWBY: Ice Queendom 🤗. We CANNOT wait until the first 3 episodes drop this Fr….
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The issue with content not being able to be played on our site has now been resolved! .If you still continue to experience issues, please feel free to DM this account.
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We are aware of the issue with not being able to watch FIRST exclusive content. We are actively investigating this issue and are hoping to resolve it ASAP.
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RT @RoosterTeeth: Badges available at: . Contact @RTXSupport if your early access code was not e-mailed to you.
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RT @RTXEvent: Early Bird Badge Rates (Prices increase on Feb. 14, 10AM CT). - Ultra $1,500.- Platinum $650.- Plus $275.- Weekend $85.- Sing….
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RT @AchievementHunt: If you're a FIRST member and didn't get emailed your early access code or have any questions, contact @RTContact https….
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RT @AchievementHunt: There was a FIRST email with the presale code that went out Monday. Another one going out right at noon with the code….
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RT @RoosterTeeth: If you already bought your ticket, it be will automatically be rolled over with the same seats to April 1. Current tick….
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RT @RoosterTeeth: 📣 JANUARY SHOW POSTPONED 📣 . With the holidays just barely over and everyone’s safety at the forefront of our minds, we w….
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We've added some new FAQs to our site regarding FIRST RSS Feeds! As always if you have any questions we're here to help!.
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Update 9/13: . We have all of the captions re-uploaded, except for Red vs. Blue! They will be a longer project that will continue to be worked on. Thank you again for your patience!.
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