There are ~12,000 customers without power, with the majority of outages in Monroe, Allegany & Wayne counties. We’re working to restore power as quickly and safely as possible through the continuing strong winds & harsh conditions. Report outages by calling us at 1-800-743-1701.
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@RGandE
Hello. Best of luck and be safe. Tried the channels. 296 and 282 Haley Rd, 14519 zip out of power, and not reported yet.
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@windycityvino
Hello, I have sent these addresses along to our Customer Service area to report your outages.
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@RGandE
Was told 40,000 without power-
@RGandE
misleading as well❗️ Can’t even get a pick up truck on our street to perform the so called assessment, once again a lack of quality service.. Always at your service is horse shit❗️
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@RGandE
Since the website and app aren’t working can you tweet outage towns or areas at least? Many customers at work don’t know what they are going home to.
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@RGandE
Getting pretty cold here in Henrietta and no estimated return of power. Nice to know i pay 409$ a month and can’t even get on a website for an update
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@RGandE
No update since noon? It would be helpful just to know if RGE estimates my area will be restored in hours...or days!
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@RGandE
Power restored! Thanks for working under such harsh conditions. Stay safe while out there in the storm.
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