Andy Milford
@RDPHard
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CEO of RDPSoft. Helping you fix your Remote Desktop Services deployments and calling out EUC BS in general. All opinions my own.
In The Debugger
Joined February 2022
Hey all! My new RDPHard channel is now live on Youtube. Please check it out for both tips and tricks on Remote Desktop Services and real talk about the EUC industry, then like and subscribe. Here's why I created it: https://t.co/E8ZhFPDwZL
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Leveled up my meme game for this one
It’s a little early for an April Fools @VMware …right? … right? This is madness! But then again, none of us can really pretend to know the internal number crunching and strategy that’s being put into place. I just don’t understand how the broader SMB/SME user base can
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Sharing for reach, Marc-Andre.
I am *fuming* right now. Microsoft is killing MSRDC, the out-of-box equivalent of MSTSC that can connect to AVD, but is also frequently updated, supports dynamic resizing, etc: This has catastrophic consequences for our Remote Desktop Manager integration https://t.co/OFMUeJKuUL
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For more information on this tremendous new feature set, and the other cool things we've just added to Remote Desktop Commander v7, please check out my blog announcement here: https://t.co/lh4VEKpE0g
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Because of these flexible licensing plans, you can use our software for as long or as little as you need to diagnose the issues in your End User Computing environments.
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Proudly, we remain one of the only vendors that offers this type of functionality (and so much more) via monthly and annual subscription licensing, starting at only $19.99 USD per monitored host per month, with volume discounts available.
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You'd rip your hair out if you tried to do this yourself with native performance counter monitoring, trust me!
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Additionally, our dashboard offers dynamic, per app user input delay metrics while live monitoring a user's session. Even as they open and close apps, our software shows the input delay of each app so you can spot which apps degrade user experience the most.
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You can also see historic performance of the session hosts that users were on at the time of an issue, and how *other* users and services were taxing that host at the same time.
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In this same dashboard, you can move past live metrics and see historic DEX metrics to see if things are trending in the right or wrong direction.
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...so you can directly observe how their interactions with apps affect those same metrics. This is invaluable for troubleshooting!
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First, we have a rather unique approach to DEX in that our new dashboard not only shows you critical DEX metrics (like network delay, app delay, packet loss, server load, etc), but our dashboard also allows you to live shadow a user's RDS/AVD session...
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How do we differentiate our DEX offering from others in the marketplace? Here are a few key points, and I encourage you to watch my video above for more information and a quick demo.
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Today I'm pleased to announce that we've created our own DEX dashboard in the latest version of Remote Desktop Commander, part of our Complete Monitoring and Management Bundle for RDS & AVD.
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DEX! DEX! DEX! Digital Employee eXperience is all the rage these days, and I bet you can't scroll very far in your LinkedIn feed without seeing more than a few posts about it. https://t.co/GZxdlo3Nsf
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When a connection broker starts acting up in your RDS environment, it's never a good day. In this new RDPHard video, I show you how to troubleshoot your RDS connection brokers like a boss. https://t.co/5QLChwdRu9
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🚨 Red Alert! 🚨 Latest Windows updates this week are causing crashes in the Remote Desktop Gateway Service (aaedge.dll). If you are experiencing this problem, roll back this week's updates on your RD Gateway servers. More details here: https://t.co/SjDxlWjR4s
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Explore this post and more from the sysadmin community
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Shadow IT is scary, y'all! Users on your EUC systems like RDS, AVD, Citrix, Parallels RAS & others are probably installing apps into local user profiles & engaging in other high-risk activities. In this video, I show you how to ferret that activity out: https://t.co/Q9SryOOmQe
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