Procedureflow
@ProcedureFlow
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The next-generation Knowledge Management software designed to help companies visualize and navigate processes.
Saint John, NB
Joined May 2013
Roles in a knowledge management team: 🏆 KM Leader 📚 Knowledge Manager 📂 Content Management Specialist 🌟 Knowledge Champion 💻 IT and KM Software Specialists 🎓 KM Trainer Learn how to build a strong knowledge management team 👇 https://t.co/cIrkmdNwMe
blog.procedureflow.com
Discover the roles and responsibilities of a knowledge management team and how to build a strong team to ensure knowledge is captured and used effectively.
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⏳ Last Chance! Don’t miss our webinar on knowledge governance and how it impacts the success of your employees and AI. 📅 Time is running out—register now! https://t.co/K25XUoWEVj
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📢 Is your knowledge setting your employees and AI up for success? Join Jaclyn and Kirsten in our upcoming webinar as they guide you through a governance framework to ensure your knowledge is reliable and scalable. 📅 Save your spot today!
solutions.procedureflow.com
Join our webinar to learn how to create a foundation of trusted knowledge that sets your employees and AI up for success with a 6-step knowledge governance framework.
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We’re excited to see Jaclyn on stage at 2025 MindXchange East in Florida! As a CX leader specializing in onboarding, digital adoption, and change management, Jaclyn is passionate about empowering employees and delivering sustainable results. We're excited to hear her insights!
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🚀 Meet Our Speaker: Kirsten Hovey Kirsten specializes in knowledge management, quality improvement & learning & development. Register for our upcoming webinar as Kirsten breaks down a 6-step governance framework that drives both employee & AI success: https://t.co/86ls3sjSea
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90% of information transmitted to the brain is visual. 🤯 Learn how to effectively integrate visual knowledge into your workflows by reading our full article 👇 https://t.co/qdeShriXUQ
blog.procedureflow.com
Discover the power of visual knowledge and how it effectively communicates complex information by improving comprehension, retention, and collaboration.
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Employees & AI are only as good as the knowledge they rely on. Is your knowledge setting them up for success? Join us for an exclusive webinar: Good Knowledge Starts with Good Governance: A 6-Step Framework for Success. 🔗 Register Here: https://t.co/nZIBbUZ9B3
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We're thrilled to see Travis take the stage at 2025 MindXChange East! Travis leads a dynamic team driving digital transformation through strategic change management and innovative process design. We look forward to hearing her insights!
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With 14+ years of contact center experience, Jaclyn Lo knows what it takes to drive employee onboarding, digital adoption, and change management strategies. 🔗 Register now and take your knowledge to the next level! https://t.co/qA3lRz4ClG
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Join us for our upcoming webinar, Good Knowledge Starts with Good Governance: A 6-Step Framework for Success, where we’ll cover key strategies to reduce compliance risks and enhance processes through governance. 🔗 Register now: https://t.co/x9YEiKqWq7
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🎉 Today’s the day! Lisa Fleming from Allergan Aesthetics is live at CCW Executive Exchange in Austin, TX! She’s sharing how the right knowledge management strategy helps agents reduce callsbacks by 91%and boost efficiency by 50%. Catch highlights here: https://t.co/M3nHwXEb80
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An organization with 30,000 employees can expect to lose $72 million in productivity every year due to day-to-day inefficiencies caused by knowledge loss. 😥 Uncover 7 strategies for preventing knowledge loss in your organization👇 https://t.co/AzeCm62s7B
#KnowledgeLoss
blog.procedureflow.com
Knowledge loss can disrupt operations, reduce productivity, and increase costs. Learn how to identify and prevent its impact with effective KM strategies.
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🚀 Our customer Allergan Aesthetics, an AbbVie Company, is taking the stage at CCW Executive Exchange in Austin, TX! Lisa Fleming will be sharing how to maximize productivity through effective knowledge management 💪 Want a sneak peek? Look here:
procedureflow.com
With Procedureflow, AbbVie realized an outstanding decrease in callbacks by creating flows for outsourced agents to address the most common callback types.
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Without a solid knowledge transfer plan, your organization risks losing critical expertise, slowing down new hires, and impacting customer experience 😰 Learn 7 essential steps for creating a knowledge transfer plan 👉 https://t.co/moecaYx15O
blog.procedureflow.com
Discover the steps for creating an effective knowledge transfer plan to ensure smooth transitions, retain expertise, and enhance organizational efficiency.
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An effective knowledge governance framework creates a foundation of trusted knowledge that sets your team and AI up for success. The first step for implementation is 📚 knowledge assessment & 👥 content strategy! Uncover 5 more essential steps 🔥
blog.procedureflow.com
A knowledge governance framework enables organizations to create a foundation of trusted knowledge that ensures scalability in their team and processes.
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Did you know? 100% of AI projects that lack integration to modern KM systems will fail to meet their CX and operational goals. Harness the power of AI and ensure your knowledge can scale with a solid governance structure and strategy. Learn more:
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Our brains process visual information 60,000 times faster than text. That’s why visual knowledge helps employees become confident and self-reliant 💪 Is your knowledge visual or text-based?
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Don’t let bad data impair your AI. Without solid knowledge governance, AI and automation will increase inconsistencies, inefficiencies, knowledge gaps, and compliance risks. Learn the 6 crucial steps to create a knowledge governance framework:
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Garbage in = garbage out. Poor inputs lead to unreliable outputs—100% of generative AI projects without modern knowledge management fail to meet CX & cost-reduction goals. Learn more 👇 🔗
blog.procedureflow.com
Learn why knowledge governance is essential for successful AI implementation and strategies to ensure AI is built on a foundation of trusted knowledge.
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Our brains remember 80% of what we see 👀 vs. what we read 📑—so why not apply that to every process? Visual knowledge makes processes more accessible, reduces reliance on memory, and ensures consistency. See the difference it can make! 👉 https://t.co/gaO06gGA6u
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