Pornhub Help & Updates
@PornhubHelp
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Official @Pornhub Twitter for our Community members to get help and stay updated on contests, new features, & blog posts. DM any questions. https://t.co/FIghyqq67p
Joined August 2014
We are currently experiencing a bug that may be causing some Models to receive an "invalid credentials" notice when properly logging in. We will provide an update as our team rapidly works on a fix.
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Get ready to turn up the heat! September’s Viewers’ Choice Contest is all about steamy POV action. Capture those intimate moments and submit your video for a shot at cash prizes. Check out the blog for all the details and rules: .
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July payments have been finalized! Please allow 5-7 business days for this to be deposited into your account. If you still haven't received a payment by August 25, please reach out via DM and we'll be happy to assist. 🖤🧡.
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We’re coming to XBIZ Amsterdam 2025! Catch our workshop and engage with members of our team. More information here:
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We've resolved this bug! If you should continue to have any issues with uploading your videos, please feel free to reach out via DM for further assistance. 🖤🧡.
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RT @Lucy_Faithfull_: Our chatbot, built with @IWFhotline and active since 2022 on Pornhub UK, is now live on @PornhubHelp Belgium (Dutch).….
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We're currently experiencing a bug that's causing some Models' videos to not appear on their Model Profile despite being notified that the video has been published. Our team is actively working on a fix and we’ll share an update as soon as it’s resolved. Thanks for your patience!.
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Together with the @Lucy_Faithfull_, we launched a new chatbot in Belgium that leverages deterrence messaging, offers support and creates a safer internet. Learn more about it here:
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Pornhub’s Professional Model of the Month for July is. @Maximo_garcia1. 🏆 Find out what all the hype is about on the Model Blog! Don't forget to check out the top 10 most-viewed videos of the month while you're there!
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Pornhub’s Amateur Model of the Month for July is. @SerenityCoxTO. 🏆 Find out what all the hype is about on the Model Blog! Don't forget to check out the top 10 most-viewed videos of the month while you're there!
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PornhubGay’s Model of the Month for July is. @yukichan23479 🏆 . Find out what all the hype is about on the Model Blog! Don't forget to check out the top 10 most-viewed videos of the month while you're there!
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Pornhub’s Newcomer of the Month for July is. @AliceRoss_off 🏆 . Find out what all the hype is about on the Model Blog! Don't forget to check out the top 10 most-viewed videos of the month while you're there!
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July’s Viewers’ Choice Contest is over, and the votes are in! Head to the blog to see who is taking home 1 of 3 cash prizes this month.
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We’ve updated our algorithm! Your videos will now be shown to more diverse and interested viewers over a longer period of time, helping to grow your audience as well as your earnings. Read more here:
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RT @FancentroHelp: To keep our creators community informed, we’ve launched this new Fancentro support account where we’ll be sharing update….
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We built the Collaborators tagging feature with our Models in mind, and we’d love to hear your thoughts on it. Help us improve the Model experience by telling us what you love and what you'd change:
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We’re headed to Venus Berlin! Catch Pornhub there from Sept 25 to 28. We hope to see you there.
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Halfway through 2025 and we’ve rolled out some updates to make your experience smoother and more rewarding—see what’s new on Pornhub:.
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Time to bring your cheeky business to the hub! Our August Viewers’ Choice Contest has been announced and it’s anal themed. Start filming some new content and submit it for your chance to win cash prizes. Read the rules on the Blog:.
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RT @Pornhub: Let’s be clear: pornography and consensual sex work are not trafficking. Confusing the two harms real victims and derails real….
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