Paytm Care
@Paytmcare
Followers
414,203
Following
38
Media
7,666
Statuses
1,118,598
We are here 24x7! Write to us at
India
Joined May 2014
Don't wanna be here?
Send us removal request.
Explore trending content on Musk Viewer
#IanxSB19xTerry
• 272964 Tweets
#MOONLIGHT_MVTeaser
• 136185 Tweets
Rio Grande do Sul
• 116309 Tweets
Boeing
• 101794 Tweets
Suho
• 86184 Tweets
RPWP CONCEPT PHOTO 2
• 57854 Tweets
プロフェッショナル
• 56611 Tweets
joongdunk love workpoint
• 39527 Tweets
青山先生
• 29967 Tweets
عدنان البرش
• 26208 Tweets
#無責任でええじゃないかLOVE
• 25413 Tweets
Indonesia vs Irak
• 19379 Tweets
YOUNG K
• 16054 Tweets
VACHSS
• 14783 Tweets
We connect, we inspect, we respect!
Helping you enhance your Paytm experience, we are here to give you 24x7 support. Feel free to connect anytime, anywhere. :)
#PaytmKaro
9K
398
1K
@RahulGandhi
Hi! There is absolutely NO TRUTH in sensational headlines of a video doing rounds on social media. Our users’data is 100% secure and has never been shared with anyone except various law enforcement agencies on request. Thank you for your continued support.
126
229
590
@tolly_hub
Hi, Please let us have this checked on priority. To ensure your information remains confidential, we request you to DM us your registered mobile number, so that we can assist you urgently. Looking forward to hearing back from you.
3
53
139
@ManishS02802082
Hi, helping you out is our priority and we'll check this. Please contact us via DM, so that we can assist you further.
15
0
84
Call us immediately if you have mistakenly revealed your Paytm Wallet details to someone.
358
34
77
@sagarikaghose
Hi! There is absolutely NO TRUTH in sensational headlines of a video doing rounds on social media. Our users’data is 100% secure and has never been shared with anyone except various law enforcement agencies on request. Thank you for your continued support.
56
16
73
In accordance with RBI guidelines.. Few important changes in Paytm from 1st March!
117
6
71
@mohan_anand
Hi Anand! You can click on the following link which will take you directly to the page of Bihar Chief Minister's Relief Fund inside Paytm and contribute. Thanks!
6
19
64
Thanks Harshit! We hope next time you don't have to struggle in reaching out to us. Please feel free to connect, we would be happy to help.
#PaytmKaro
#paytmkarosaferaho
@Paytmcare
Had an unprecedented experience with paytmcare. Twitter handle of paytmcare is too impressive. In spite of grave concern your team did well. Just in one day my issue is resolved for which, was struggling for 4-5 months. Standing Ovation you deserve😊
#StaySafeStayHome
28
2
9
310
20
67
@NagpalManoj
Hi Manoj, thank you for spreading awareness about these telephonic frauds. At Paytm, we are constantly educating our customers to be alert against such approaches & are introducing product enhancements to ensure 100% safety of our users from these kinds of activities. (1/2)
12
10
62
@ItishArora
Hi! We never send such messages or initiate calls so please do not transfer any amount of money. Please ignore it. Moreover, thanks for highlighting this to us, we'll take appropriate action against it. Thanks!
7
5
56
Thanks for your kind words
@jynt_mail
, Paytm is privileged to serve you all and contribute to the fight against
#COVID19
.
#StayHomeStaySafe
!
126
3
60
@asviren
We are working with an authorization from CRPF. Your money will safely reach the families of Pulwama victims.
11
3
58
Hi All, This is not an official website for Paytm Offers & could even carry a fake offer. Range of exciting offers are available at & . You may find current offers in the form of banners on your Paytm app aswell.
#Paytmkaro
. Thanks!
Earn daily Rs 10 per day paytm cash ||eaning app of 2018 ||
0
0
2
110
11
48
Thank you, Laba ji!! We strive to provide superior customer service.
Let us pass on the kind words to Miss Neha who will be ecstatic too. :)
Here's a cookie for you 🍪
405
10
39
@aryaKeshav
Hi, we have resolved your concern and dropped you a message.We request you to check it once.Thanks!
1
1
44
When going gets tough the tough gets going!
Thanks for taking the time to appreciate our efforts.
113
3
40
@mayanksondhi29
Thanks for sharing, kindly allow us some time while we get this checked for you.
42
2
38
We are always there to help. Here is our IVR number: 9643-979797
You may get your answer here or request for a call back.
25
17
39
@kumsthegreat1
Hi, Thanks for your contribution to PM CARES Fund. The receipts will be available for download on an official government portal after 30 days, the link for the same shall be updated very soon. Rest assured, your contribution will be successfully transferred to PM CARES Fund.
1
1
37
@cbkwgl
Hi, Thank you for contacting us. We would like to inform that Donations for Nagaland CM Relief Fund is now available on the Paytm app. If you have any other concern. Please write us back. Thanks!
9
39
31
@iamharshbeniwal
Moreover, you can click on the following link which will take you directly to the page of Odisha Cyclone Relief Fund inside Paytm App and contribute. (2/2)
1
0
33
@yoEngineer
There is absolutely NO TRUTH in the sensational headlines of a video doing rounds on social media. Our users' data is 100% secure and has never been shared with anyone except law enforcement agencies on request. Thank you for your continued support.
4
4
30
Thank you, Om ji !! We value the positive review.
Here's a cookie for you 🍪
123
4
32
@KenFeatherlite
Hi, There is absolutely NO TRUTH in sensational headlines of a video doing rounds on social media. Our users’ data is 100% secure and has never been shared with anyone except various law enforcement agencies on request. Thank you for your continued support.
6
6
33
@iamharshbeniwal
Hi Harsh! We have opened contributions on Paytm App to assist
#cycloneFani
relief & rehabilitation efforts in Odisha. Our users can go to Paytm App > More > Donation > Contribute To > Odisha Cyclone Relief Fund and contribute. (½)
0
0
29
Some bank gateways are currently down so you may experience some issues in transacting at Paytm. Banks are trying to bring it up soon.
28
17
31
iOS users, Paytm App update is live! Close App Store, reopen, head straight to “Updates” & refresh to see the Paytm Update prompt.
109
10
28
We strive to bring you a resolution as early as possible and make sure you get the best Paytm Experience!
#PaytmKaro
73
5
31
Now let our Customer Service Executives solve your issues in a jiffy! Call our helpline:
17
7
31
Don't go by the rumors. Paytm wallet will continue to function as is along with all the benefits. More at:
9
12
28
NOTE: Our official Customer Care handle is
@Paytmcare
. Please do not direct queries or entertain replies from any impersonating handles.
97
12
29
Thank you, Hatim, for the amazing review! We'd love to pass on the kind words to Miss Neha.
We hope to see you again and here's a cookie for you 🍪
@PaytmTravelCare
@PaytmTravelCare
@vijayshekhar
Thank you for taking care of this. I've received the refund. Kudos to Neha Soodan for following up and answering all the questions with patience and great understanding of the work she does!
Thank you!
12
1
11
139
6
26
@b_kishu
Hi, In addition to the Kerala flood relief contributions, we have opened up contributions for Kodagu flood relief too. Please follow these steps to make contribution to Kodagu flood relief: >>
0
2
29
@gen_vsm
@amankr9065
Hi, We apologize for the inconvenience caused to you, it is advisable to share your confidential details via DM (Direct Message) only. Please contact us via DM through the link below, so that we can assist you further.
60
7
26
@ntushar
Hi, this is not official communication from Paytm. Please be aware of such fake callers/messages. Moreover, thanks for highlighting this to us, we'll take appropriate action against it.
6
2
23
Why stand in long queues for metro recharge when you have Paytm?!
7
8
26
@palakbedi2004
It wasn't our intention to put you through this unpleasant experience. Request you to please allow us some more time and we will get back to you with the update at the earliest.
5
0
27
Our customers across India can now add money to their Paytm Wallets using their UPI ID.
9
16
27
@HailPrabhas007
Hi, Please let us have this checked on priority. To ensure your information remains confidential, we request you to DM us your registered mobile number, so that we can assist you urgently. Looking forward to hearing back from you.
5
13
27
@sumit200
Hi, we are keen to help! Please share your Paytm registered mobile number along with the error screenshot via DM. Thanks!
20
4
22
The fee to transfer money to your bank account will continue to be 0% for all customers and merchants.
4
11
25
@HbkHarsimran
Hi, This is not the type of experience that we strive to deliver to our valuable customers. Please share the order ID details via DM. we will check this right away.
38
1
23
Raise your query in the right category for us to solve it faster!
3
2
24
Cinema halls in
#Delhi
are shut until 31st March as per the public notice issued by the
@govt_delhi
, as a precautionary measure to control the outbreak of
#Covid_19
. Bookings shall resume on further directives by the government.
#StaySafe
23
2
24
If you can't view your Paytm balance, fret not. Call us at 1800 1800 1234 & hear your balance.
12
8
21
Thank you, Devjeet! We strive to provide superior customer service. Hope to see you soon!
Here's a cookie for you. 🍪
@PaytmTravelCare
@vijayshekhar
Thanks for the quick turnaround to process my refund. Appreciate all the help extended. 👏
6
3
13
89
6
23
@MaliManoj52
Hi, please elaborate your concern along with the Query reference no. (if any) and the order / transaction ID or the relevant screenshot through DM so that we can assist you better. Thanks!
1
0
24
Transfer money from your Paytm wallet to bank in a few easy steps:
20
7
20
@AkshivSharma2
पीएम केयर फंड में आपके योगदान के लिए धन्यवाद। रसीदें 30 दिनों के बाद एक आधिकारिक सरकारी पोर्टल पर डाउनलोड के लिए उपलब्ध होंगी, उसी के लिए लिंक बहुत जल्द अपडेट किया जाएगा। निश्चिंत रहें, आपके योगदान को सफलतापूर्वक पीएम केयर फंड में स्थानांतरित कर दिया जाएगा।
2
0
19
@khann3428
Hi, this is not official communication from Paytm. Please be aware of such fake callers/messages. Moreover, thanks for highlighting this to us, we'll take appropriate action against it.
3
1
22
@rrai1989
Hi! Please ask your father to raise a query through his Paytm App for further assistance. Thanks!
5
0
20
Moreover, Please avoid sharing your personal details in public, best is to DM us. Thanks! (2/2)
0
5
22
@Sachingupta075
@aggarvansham
We are happy to help you!
Your flight ticket under Booking Id 15XXXXXXX29 has been canceled and refund of INR 16,700.82 has been initiated to your source account.
10
2
21
What's the charges of transferring money from one Paytm wallet to another?
Well, zero percent, for a lifetime!
2
5
20
@PrabhanshuJai11
Hi Prabhanshu, as checked the transaction got failed , so we haven't received any amount form your bank end. If deduction happened then kindly coordinate with the bank customer care directly.
12
2
20
To help you reach us faster, you can call us ay our 24*7 Customer Care number which is +91 9643979797!
21
10
21
@sonurana26491
प्रिय ग्राहक, आपका खाता फ्रीज कर दिया गया है क्योंकि आपकी बकाया राशि का भुगतान नहीं किया गया है। हम आपसे अनुरोध करते हैं कि Paytm पोस्टपेड सेवाओं का आनंद लेते रहने के लिए अपनी बकाया राशि का भुगतान करें।
9
3
20
@sijin1986
Hi, We don't charge anything for this service. All the donations collected go directly to Kerala CM's Distress Relief Fund. Thanks for contributing.
2
1
19
Hi, helping you out is our priority and we'll check this. Please contact us via DM, so that we can assist you further.
44
6
20
@SriRam33163886
Hi! You can write to us at careers
@paytm
.com. Based on the availability and eligibility, our team will reach out to you. Thanks!
0
1
20
Money deducted from your Paytm wallet but not transferred to your bank?! Could be beacuse of this:
2
4
20
When you transfer money from Paytm to Bank account, it is initiated instantly:
6
4
19
Got a question? Call us at our customer Helpline: 9643-979797
10
10
20
@NeeleshBanerjee
Hi! We value your privacy. We never call customers for promotional offers. Please be aware of such fake calls. Moreover, thanks for highlighting this to us. Thanks!
3
0
18
We have suspended the 2% fee on 'Add money to wallet via Credit Card's transactions. Find more details here:
10
4
19
We have suspended the 2% fee on 'Add money to wallet via Credit Card's transactions. Find more details here:
5
7
18
We have suspended the 2% fee on 'Add money to wallet via Credit Card's transactions. Find more details here:
12
10
20
@AhamfDilshad
Hi, please share your registered contact number / email id and query reference no. (if any), through DM, we will try our best to sort this for you. Thanks!
10
2
15
Hi, we'd love to help you out. We would request you to please share your order details via Direct Message. This will help us address your concerns better.
17
2
17
@andy_iyeng
Hi, thanks for the feedback, we'll look into it. Moreover, Please be informed that the campaign to donate funds for Kerala is already running on Paytm App.
2
1
18
Got any questions? Want us to call you back? Register your request by calling us at 9643–979797.
12
5
19
Paytm continues to charge zero percent for all 'Send to Bank' transactions:
3
8
18
Suspicious of a call?! Disconnect immediately and share the fraud number with us by calling our helpline number — +91 9643–979797.
13
10
16
Now let our Customer Service Executives solve your issues in a jiffy:
20
4
17
@PaytmTravel
@_Mukesh_007
Hi! We have replied to your query via DM. Kindly check. Thank you!
25
3
19
@kranthi25537923
Please avoid sharing your personal details in public, best is to DM us. Thanks!.
13
2
18
@rohit25000
Hi Rohit! Paytm will never call or send any SMS regarding KYC suspension, expiry, account blocking, or contests. These are sent by fraudsters to steal your money. Learn how you can secure your account by visiting our fraud prevention guide at . Thanks!
77
5
18
@im_sumantsingh
Hi, we do not call or message anyone regarding such offers. Please be aware of such fake callers, do not provide any information. Thanks for highlighting this to us we'll take an appropriate action against it. Please share the caller's number and details. Thanks!
5
2
18
We have enabled UPI on Paytm. Our customers across India can add money to their Paytm Wallets using their UPI ID:
4
6
17
@bhadanirohit1
Hi! Please avoid sharing your personal details in public, best is to DM us. Thanks!
25
2
16
@Shanker13741458
Hi Shanker, as checked your transactions was failed and the refund for the same is already processed from our end. Request your patience.
29
0
17
@desimojito
Hi! Thank you for highlighting this. We have initiated our investigation and will take required action as per our internal policies.
7
3
15
@mandal_deepa
Hi! Your entire contribution reaches directly to the CRPF welfare fund without any deduction. We completely stand by our heroes with you.
0
1
16
@ChandanRaghaw
Fraud Alert! Do not call/contact these numbers. They may fraud you.
Paytm isn't associated with this account or numbers in any way.
We are only available through
@Paytmcare
or in-app support link
Follow
@PaytmCybercell
to know about latest fraud trends.
1
2
17