Paystack Support
@PaystackSupport
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Official support for @paystack! Helping African merchants accept payments from anyone, anywhere in the world ❤️💪🏿
Joined January 2018
Hello team, you can now check what business debited you when you receive a debit alert that simply has PAYSTACK as the narration. Look up the details of your transaction at ❤️.
🚀 Have you ever received a Paystack debit alert for a transaction you don't recognise?. Say hello to Transaction Lookup, a new tool that helps you quickly look up which business debited you.
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Hi there, we just sent you a DM. Kindly respond with the details of what you need help with so we can assist.
Who uses Paystack ? .I’m having some issues.
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RT @paystack: Need assistance with your Paystack account?. You can reach us via:.• Twitter DM @paystacksupport.• Live chat on the Paystack….
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[status] Completed: All services have been restored and are operational. We’re marking this activity as successful and complete.
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[status] Verifying: The maintenance activity is complete, and the platform is back online. We're now in the monitoring phase to ensure everything is stable.
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[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.
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[status] Scheduled (Sep 7, 2024, 03:00 CET): Maintenance will begin as scheduled in 60 minutes.
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[status] Scheduled (Sep 7, 2024, 03:00 CET): We've scheduled an essential maintenance exercise to upgrade our databases, ensuring improved security and reliability. This exercise will require the Paystack platform to be offline for …
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[status] Investigating: We have identified an issue causing payments to fail on Storefront. Our team is working on a fix, and this should be resolved shortly. We sincerely apologize for any disruption this has caused affected business…
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[status] Investigating: Transfers to bank accounts in Nigeria might experience a slight delay due to downtime from one of our technical partners. There might also be a delay in confirming deposits for transactions, top-ups and paym…
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[status] Identified: Transfers to bank accounts in Nigeria might experience a slight delay due to downtime from one of our technical partners. There might also be a delay in confirming deposits for transactions, top-ups and payments…
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Hi team, we’re currently experiencing a high volume of support requests, resulting from the network downtimes. Please rest assured that we’re working to resolve each request as quickly as possible 💙.
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Hi team,. Some of our 3rd-party network partners in Nigeria, Ghana, and South Africa are down, impacting some of our services. We’ll let you know once all channels are fully restored. Please see our status page for more context 💙.
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Hi Roy! Thanks for reaching out. Kindly send us a DM so we can share some information regarding these transactions and assist you. We'll be on the lookout for your DM.
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Hi Omosayansi, thanks for reaching out. So we can assist you, kindly share the details of the failed payments with us via DM so we can assist.
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RT @paystack: Have you registered for today’s live demo?. Join us today to see the Paystack platform in action, and get answers to all your….
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RT @paystack: Hi friends 👋🏾. If you're in Abidjan for AFCON, you're invited to this evening's mixer with our friends from Tech Republic. Co….
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Hi Omosayansi! Thanks for reaching out. Could you kindly send us a DM so we can take a look at the transaction attempts and appropriately advise?.
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RT @paystack: 🎉 Hi team, we're super excited to announce Pay with Apple Pay in South Africa 🇿🇦 and Côte d’Ivoire 🇨🇮 — accept fast, secure p….
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RT @paystack: Hey folks 👋🏽. If you’re curious about all the ways Paystack can support your business, join our live demo tomorrow. Come pre….
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RT @paystack: Hi team 👋🏽. Curious about what to do in the event of a data breach?. Join us tomorrow at our webinar where data protection ex….
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