Our Post-Production Support Services were built for teams that don't want to do it all, and don't want to give up control. We'll handle whatever level you're comfortable with. Pick the help you need and maintain momentum long after go-live. https://t.co/QQXWqNDQH0

Today, we remember the lives lost, the heroes who stepped forward, and the resilience that brought us together. We will never forget. #NeverForget #September11Remembrance #HonorAndRemember #DayOfRemembrance

You already have great ideas. What you need is the expertise to bring them to life. Pathways' Co-Innovation is for bold teams, tired teams, and teams that don't have the bandwidth to run another upgrade. Your goals. Our team. Let's make it happen. https://t.co/is8ihkI1xa

Your IT team loves ServiceNow. Your customers could too… if you brought service into the same platform. Adding CSM to your ServiceNow platform offers faster ROI than any other upgrade. Learn more: https://t.co/2k6NG6cvIA

Not all CSM partners are created equal. Pathways earned the Validated Practice badge in ServiceNow CSM by giving our clients: ✔ Faster resolution times ✔ 24/7 AI-powered support ✔ Consistently high CSAT scores You don't need to start over. You need Pathways.

At Pathways, AJ has seen people go from learning ServiceNow for the first time to becoming the kind of expert clients ask for by name—just like Julian! For him, the best part of the job is watching the team grow and succeed. When our people thrive, the whole company wins.

Tired of chasing down permissions and approvals? Certify automates your access control processes, saving you time, money & headaches. #PathwaysCG #ServiceNow #ElitePartner #ServiceNowConsultant #ServiceNowExperts #Certify #IAM #IdentityAccessManagement

Platform not working the way it should? Broken processes? Missed KPIs? Delayed ROI? All signs that something, somewhere, went wrong. You can't scale on a shaky foundation. No matter what it is, we step up when other teams step back. https://t.co/dP3bMfBUL2

At Pathways, our Business Analysts are trained to dig deep and discover everything from the root cause to workflow optimization that fits your current processes. They uncover what your team really needs, then guide that vision through every step of the implementation.

Nearly 30% of IT budgets are wasted because of poor asset visibility. That means unused licenses, unmonitored endpoints, and surprise risks. Our latest blog breaks down how ITAM with Pathways helps you manage your assets. Read more: https://t.co/WqcO9qzkxy

Progress isn't passive. At Pathways, we're to support women, both on our team and as our clients, as they shape the future of tech. Even today, we're still working hard to build a more equitable future. Here’s to the doers, the disruptors, and the dreamers. #PathwaysCG

When your support tools are outdated small issues end up feeling big. Pathways helps you change that with ServiceNow’s CSM solution. We'll help you implement a seamless, scalable service experience that moves faster, reduces friction, and builds loyalty. https://t.co/2k6NG6cvIA

Technology is only half the solution. Great customer service starts with your people, then comes the processes, and the tech is last. Want to see what’s possible with a CSM solution built around your goals? Start here → https://t.co/2k6NG6cvIA

How much time is your team spending maintaining a platform that should already be working? You launched. You left it alone. Now it’s losing steam. Pathways gives you real ServiceNow support: hands-on help from experts who know your goals. https://t.co/QQXWqNDQH0

How much are you really spending on rework and turnover? With Co-Innovation, you don't just get bodies in seats. You get the right people, working alongside yours. If you're tired of start-and-stop contractors, it’s time for a different kind of partner. https://t.co/is8ihkI1xa

Here’s what no one tells you about ServiceNow failures: It’s not the platform. It’s the project. When ServiceNow goes sideways, Pathways is the one called. 1,500+ deployments. Top 1% CSAT 400+ combined years of experience Let’s talk about what’s not working. Then let’s fix it.

Not getting what you expected from Now Assist? Or not sure where to start? Pathways helps teams implement, optimize, and actually use ServiceNow’s AI tools, without feeling overwhelmed. AI is only as powerful as your people know how to make it. Let’s close that gap.

11.4% of project investment is wasted due to poor performance. If you think your ServiceNow project ends at go-live, you're leaving ROI on the table. Post-production keeps you moving forward. Here's how: https://t.co/8EWBZeSdwL

Julian didn't set out to become the go-to Service Portal guy… it just kind of happened. Check out the full video to hear how learning by doing turns into real expertise #BehindtheScenes #WorkAtPathways #ElitePartner #ServicePortal #ServiceNowExperts

Broken systems = frustrated customers. If your customer support team is stuck using disconnected tools, manual processes, clunky workflows and siloed data, you need a solution. QuickPath for CSM takes you from frustration to flow. Let’s fast-track your customer service.