Oyin | Customer Support💻
@OyinB5
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Customer Support Specialist | Virtual Assistant | Web3 & E-commerce Support | CRM Workflow & AI Automation | Notion, Airtable and Exploring n8n Workflows
Joined February 2021
Proud to Serve & Grow in Customer Support!. ✅ 386 hours work-time.✅ 709 questions answered .✅ 67% positive ratings. Customer support is about listening, finding solutions, and making people feel valued. Always striving to improve! .#CustomerSupport #HardWork #CustomerSuccess
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✅ Took a selfie with a plain white background. Less than 24 hours later, my account was verified!. If you’re just getting started on Upwork, don’t wait until you accept your first contract, try it out!. I worked for me, it might work for you!.
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I don’t know if that rule is solid, but I was able to verify mine yesterday using my NIN, even though I’m yet to get my first contract. ✅ I logged into my Upwork account. ✅ Uploaded clear front and back images of my National Identification Number (NIN) card.
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MY UPWORK IDENTITY VERIFICATION EXPERIENCE . “You're only eligible to verify your identity after you have accepted your first contract as a newbie.”.
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Okay….
Let's play a small game. Google your name and screenshot the results. If your LinkedIn profile doesn't come up first, then you have work to do. Special cases would be if you were published on a leading journalist platform. It will come first.
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Got paid! Time to act rich for 2.5 business days😂🤭. Celebrating the small wins! 🍾. #customersupport #workflowautomation #web3 #CX #CustomerExperience #SupportThatMatters #Web3Support #EcommerceSupport
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So the next time someone says “It’s just customer service,” remind them that, It’s not just service. It’s strategy‼️. #CustomerSupport #BusinessGrowth #CustomerExperience #Retention #CX #SupportThatScales #Web3Support #Ecommerce.
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✅ Revenue: Support isn’t a cost center, it’s a growth engine. Every resolved complaint is a saved sale. Every upsell opportunity handled with care is a boost to the bottom line. Support is where your brand becomes human. It’s where loyalty is earned, one conversation at a time.
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✅ Referrals: Happy customers talk. Whether it’s a glowing review, a social media shoutout, or a quiet recommendation to a friend, great support turns users into advocates.
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Here’s how:. ✅ Retention: A customer who feels heard is a customer who stays. Resolving issues quickly and empathetically builds trust, and trust keeps people coming back.
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In my 5+ years as a Customer Support Representative across Web3, e-commerce, and hospitality, I’ve seen firsthand how great support doesn’t just solve problems, it fuels growth.
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HOW CUSTOMER SUPPORT DRIVES BUSINESS GROWTH. When people think of business growth, they often picture sales teams, marketing funnels, or product innovation. But there’s one powerhouse that’s often overlooked:. CUSTOMER SUPPORT‼️.(🧵)
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Hiiii, I’m Motunrayo. I’m a Customer Support Specialist with 5+ years of experience in Web3, e-commerce, and hospitality. I've handled 700+ client cases while maintaining an 80% first-contact resolution rate. DM open, let’s connect!.
Quote this tweet with what you do and shamelessly sell yourself. Don't hold back.
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RT @Lola_dbabygirl: @EliteHoldingsHQ is a fraudulent company avoid them and all cost. I will be dropping a thread soon. @csnakedoc13 is a m….
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I just realized the effect of not taking pictures. 😤. Time to change that ‼️✌️.
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Finalist!!!🥹❤️. The journey has not been easy! .I learned a lot during FPY, from crop cultivation to processing (crops and animals). Currently working on a project that deals with chickens and rabbits (more information later). But fr, I can’t wait to be done with school 😩.
FPY (Farm Practice Year)‼️. What is FPY all about?. FPY program was founded on the philosophy that the training programme will afford the trainees the opportunity to “learn by doing” by undertaking practical farming activities on both crop & livestock sections of the University.
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