OpenDNS Support
@OpenDNSHelp
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The official support handle for OpenDNS. Tweet us your questions! Find general OpenDNS info at @opendns, and see our security labs at @OpenDNSLabs.
San Francisco, CA
Joined January 2015
@Migamix Hi there,. Thank you for your patience here. We experienced a performance degradation across several datacenters between 2017-04. .
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@DavidVoelker1 @snickn We are not blocking the domain. Please feel free to email support@opendns.com for further questions.
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@DavidVoelker1 @snickn Hello! This is for custom content filtering. We are not blocking the domain.
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@DavidVoelker1 Blocking Software/Technology, Proxy/Anonymizer with OpenDNS filtering? You will see @getcloak blocked. support@opendns.com.
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@chadklumpp Hello, We can look into it and see what the cause is. What is the domain in question. Is it tim[.]blog? If so we can have our. .
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@IndyPCTech Hello Michael, As mentioned we can go into the details be email if you'd like. But at this time we do not have development fo. .
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@IndyPCTech be filtered by having an Android connect to a wireless network already protected by OpenDNS or Cisco Umbrella. If you have a. .
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@IndyPCTech . Thank you for reaching out to us. My apologies, at this time we don't have anything for Android. At this time Android can only.
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@qwe_d3 We are a DNS level filtering service - this means blocking URLs like your example wouldn't work. Sorry!.
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@qwe_d3 Thanks for writing! OpenDNS only blocks fully-qualified domains, so we will not be able to block subdomains or URL sites.
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@DavidVoelker1 thank you for reaching out. Could you please send an email to support@opendns.com the character limits proper troubleshooting.
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@MDExclusec Glad to here it! I'll be closing this case now. Have a great day!.
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@MDExclusec Is it possible to reach out to us at support@opendns.com ? The character limit makes it difficult to help troubleshoot thanks!.
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@MDExclusec Hello, If you are unable to ping our servers you may need to contact your ISP to find out if they are blocking you from using us.
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@AndrewMBaines We noticed that too! Our folks the UK experienced similar issues with Plusnet.
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@EdTechTexan We are sorry to hear you are having issues, please contact us at support@opendns.com and we will look into this further.
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@UltraDHC Can you please run the diagnostic test found here: and return the URL to the finsihed test back to us?.
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