Nick Hammond
@NickHammondCo
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Helping Brands Find Leverage At Growth Inflection Points (ex- Backcountry / Fanatics / Logitech). Disagreeable giver.
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Joined May 2016
Logical AND emotional. Fast AND patient. Creative AND commercial. Most organizations lean too far one direction. The advantage lives in the tension between both. And it's where systems either break or compound.
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Most brands don’t need louder marketing. They need less friction. More dashboards won’t fix it. More meetings won’t fix it. Clarity does. And that means cutting something people are emotionally attached to.
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The word “flywheel” gets overused. But when systems reinforce each other: Creative strengthens performance. Performance strengthens brand. Sales feeds insight back into marketing. Output becomes greater than the sum of its parts. Without alignment, the wheel spins but it
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Creative wants better work. Commercial wants better performance. Neither is wrong. The tension isn’t the issue. Misalignment is. When both sides optimize independently, the brand slowly splits in half.
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I rarely enter through “strategy.” It usually starts with something small. A campaign. A design need. A stuck initiative. Solve something real. Then pull the string. By the time you reach the root, the problem looks very different than it did at the start.
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The dashboard isn’t the business. The brand deck isn’t the culture. The strategy document isn’t execution. The map is not the territory. When the lived experience doesn’t match the narrative, performance quietly leaks through the gap.
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Growth isn’t always about adding. Sometimes it’s subtraction. Fewer approvals. Clearer priorities. Less noise. Most brands try to scale complexity. And complexity compounds faster than performance ever will.
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Revenue is a lagging indicator. Profit is a lagging indicator. Alignment is the leading one. Most brands obsess over numbers. But very few examine the system producing them. By the time revenue dips, the real issue has already been there for months.
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Most brands don’t have a marketing problem. They have friction. Creative wants better work. Sales wants better numbers. Leadership wants predictability. All reasonable. But when systems don’t reinforce each other, effort cancels out. Busy replaces momentum. And momentum is
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You don’t need more input. You need a moment where things finally line up and make sense again. That’s usually when movement returns.
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If everything feels heavier than it used to, it’s probably not because the work got harder. It’s because you’re holding more context than anyone else. And pretending that it doesn’t matter. That kind of pressure doesn’t go away on its own.
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Most leadership problems don’t show up as emergencies. They show up as small hesitations. A pause before replying. A meeting that drifts. A decision that takes three extra days. Nothing’s broken, but nothing feels light either. That’s usually the first signal something needs
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Clarity isn’t loud. It’s the quiet relief of realizing you’re not crazy for feeling the tension you’ve been carrying.
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You don’t need a crisis to justify slowing down. Needing space to think is reason enough.
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Control doesn’t come from having all the answers. It comes from knowing which questions actually matter. Everything else is noise pretending to be importance.
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You don’t need to fix everything this week. But you probably do need a moment where things make sense again. That’s often enough to restart momentum.
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If you’ve ever thought: “I shouldn’t be this tired, nothing is technically wrong.” You’re not imagining it. That’s what misalignment feels like before it has a name.
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Most people don’t want advice. They want to feel less alone inside the weight they’re carrying. Clarity tends to arrive after that.
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People think leadership pressure comes from urgency. But usually it comes from ambiguity. When nothing is on fire, but nothing feels settled either. That’s where clarity actually matters.
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The work isn’t always about making things prettier. It’s about making things clearer so decisions stop feeling so heavy.
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