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Niantic Support

@NianticHelp

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Official support account for @pokemongoapp, @pikminbloom, @mh_now_en and @nianticwayfarer. Now a part of @Scopely!

San Francisco, CA
Joined April 2017
Don't wanna be here? Send us removal request.
@NianticHelp
Niantic Support
2 days
Trainers, we have resolved an issue where Hisuian Lilligant was not appearing at all Gyms. As a result, we will extend Raid Day in New Zealand by one hour. It will now end at 6pm local time for Trainers in New Zealand. #PokémonGO.
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@NianticHelp
Niantic Support
4 days
Trainers, Pokémon GO has ended support for all 32-bit Android devices. We encourage affected Trainers to upgrade their devices if they would like to keep playing Pokémon GO. More info: #PokemonGO.
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@NianticHelp
Niantic Support
4 days
For more details about this feature, please refer to the FAQ below. We apologize for any inconvenience this may have caused. Hunt-a-thons: #MHNow.
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@NianticHelp
Niantic Support
4 days
Hunters, the feature allowing you to re-enter the Hunt-a-thons which had been temporarily disabled since July 9 (Wed), has been made available back as of the update on July 10 (Thu). #MHNow.
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@NianticHelp
Niantic Support
5 days
For more information, please visit our community forum. We apologize for any inconvenience. #MHNow.
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@NianticHelp
Niantic Support
5 days
For more information, please visit our community forum. We apologize for any inconvenience. #MHNow.
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@NianticHelp
Niantic Support
5 days
Regarding the new feature allowing to re-enter Hunt-a-thons released on 7/9 (Wed), 09:00 (JST), it has been temporarily disabled due to issue fixes. We will inform you once it becomes available again. #MHNow.
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@NianticHelp
Niantic Support
5 days
Hunters,.We confirmed an issue where Ultra Hunting Tickets were required to enter Hunt-a-thons even when there was no waiting time. This issue has been fixed. #MHNow.
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@NianticHelp
Niantic Support
7 days
Trainers, as part of Ultra Unlock: Hisui Celebration, we have temporarily reduced the evolution task to evolve Hisuian Qwilfish to Overqwil to “Win 1 Raid.” This task will revert to “Win 10 Raids” at 10 a.m. PDT on July 14, 2025. #PokemonGO.
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@NianticHelp
Niantic Support
10 days
The 4x Catch XP bonus featured in the Ultra Unlock: Hisui Celebration event will also be available during Spotlight Hour on Tuesday, July 8th 6pm to 7pm local time. #PokémonGO.
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@NianticHelp
Niantic Support
10 days
Trainers, we'd like to clarify that the Catch XP bonus featured during Spotlight Hour on Tuesday, July 8th 6pm to 7pm local time will not stack with the Ultra Unlock: Hisui Celebration Catch XP bonus. #PokémonGO.
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@NianticHelp
Niantic Support
11 days
This does not include Gimmighoul holding a 9th anniversary coin. #PokémonGO.
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@NianticHelp
Niantic Support
11 days
You’ll now have the chance to catch it until Monday, July 7, 2025, at 8:00 p.m. local time by using a Coin Bag, or near a Golden PokéStop if a Golden Lure Module is used and if you are very lucky. #PokémonGO.
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@NianticHelp
Niantic Support
11 days
Trainers, .Shiny Gimmighoul didn’t appear during the first day of the 9th Anniversary Party, but it’s sticking around for an extra day at the end of the event. #PokémonGO.
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@NianticHelp
Niantic Support
14 days
Hunters, we have updated our FAQ page with the information about the "Mysterious Driftstones [H],” which made their debut in Driftsmelting Bonanza starting today. Make sure to check it out! (As of June 30, only Japanese and English are available.).#MHNow
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@NianticHelp
Niantic Support
17 days
Hunters, style customization lets you further enhance the stats of your weapon.Quests that provide the above monsters' materials are now available in the shop. Please consider trying them out!. #MH_Now.
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@NianticHelp
Niantic Support
18 days
RT @PokemonGoApp: Trainers,. The limit on Pokémon and item storage limit capacity have each been expanded by 700. The Pokémon storage limit….
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@NianticHelp
Niantic Support
21 days
The following table is an example showing the difference in materials required for crafting/upgrading the Sword & Shield using mainly materials from Barroth (Barroth Club 5) to Grade 10 Lv 5. For details, please refer to the FAQ.
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@NianticHelp
Niantic Support
21 days
Hunters, riftborne monsters have appeared starting with Season 6! We're holding a limited-time campaign where you won't need Zenny and certain materials for some weapon forge and upgrades! See details in FAQ. #MH_Now.
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@NianticHelp
Niantic Support
27 days
Hunters, .there are some important things to keep in mind about the update scheduled for June 19 at 00:00 AM (UTC). Please check the Community Forum for details. #MHNow.
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