Nexmo (now Vonage)
@Nexmo
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This page is no longer updated. Nexmo is now @Vonage. Follow us for the latest in business communications.
Holmdel, NJ
Joined July 2010
Delivering personalized service requires your #cctr agent to know about the person asking for the service. #CX #customerservice
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When it comes to the #mobile UX, phone verification is more effective than captchas or social logins for verifying that a live person is registering for an app account. . #mobileapp #2FA #security
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See how Nexmo's APIs help you build and maintain a safe, thriving, and engaging dating community withing your mobile app. . #CX #digitalCX #cloud #innovation
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The headless #contactcenter mixes solutions, in the form of APIs, that can react rapidly to new customer demands and integrate technologies as they become relevant. #customerservice #AI #digitaltransformation
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Businesses can use #omnichannel messaging to extend the range of customer channels available in #contactcenters and online marketplaces. . #retail #ecommerce #CX
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Understanding your chatbots' unique use cases help you significantly transform how you engage with your customers.
www.the-future-of-commerce.com
Conversational AI is helping businesses automate customer facing conversations and engagements like customer service and lead generation inquiries.
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Wasting IT’s time on busted business communications? You both deserve better: Download this Frost & Sullivan whitepaper. . #cloudcommunications #digitaltransformation #CIO
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Let's dive into the elements that make for a long-lasting and memorable #customerexperience. . #CX #customerjourney #custserv
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Self-service through #AI, AR, and #video looks promising to transform the future of #healthcare. . #telemedicine #digitalhealthcare
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Thanks to quick, secure, and affordable message delivery—SMS is a powerful tool for #M2M communications across #IoT networks. #cloudcommunications #CPaaS
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Fact: 87% of shoppers want a proactive email or text to inform them of late shipments. Retailers can boost the experience through transparent and flexible delivery. [@get_convey Consumer Study].#retail #lastmiledelivery #customerengagement.
www.digitalcommerce360.com
While many consumers value Amazon’s fast and often-free shipping, as well as its selection, they also have concerns about the ecommerce giant. Competing retailers that emphasize unique, authentic...
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Join @Vonage and @ArtiSol for a live webinar and learn how to get started with your #conversationalAI journey. #CX #customerjourney #WhatsApp
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When creating #messaging strategies to engage a global customer base, keep these five tips in mind. #CX #customerengagement #customerservice
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Join us in Dubai to hear about the value of a comprehensive #cloudcommunications portfolio. #VonageSocials . #customerexperience #digitaltransformation #innovation
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Understanding the #SIP definition involves knowing how the technology can benefit your enterprise business. #contactcenter
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