Nendo
@Nendo254
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We mine millions of African data points to uncover trends, shape campaigns, and shift behaviour.
Nairobi, Kenya
Joined April 2012
Insurtech’s next leap isn’t new apps, it’s better alliances. From #InsurTechForum (moderated by Mark Kaigwa): partnerships are now a discipline, not a pilot. Lessons from Nendo: • Scale what the market validates • Start at the last mile • Agents = trust OS • Govern for
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Pastoralism isn’t stuck in the past, it’s going digital. Mark Kaigwa joined the #DynamicDrylandsPodcast to unpack Nendo’s research on how pastoralists use smartphones & social media to adapt & connect in Africa’s drylands. Listen: https://t.co/apMmtxwEGB
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How prepared is your team for a digital storm? Take the M.E.L.T.S. Crisis Readiness Assessment: https://t.co/9eyYH59JpI For further enquiries: hello@nendo.co.ke #CrisisCommsKenya
#DigitalReputationPlaybook #NendoInsight
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Thanks for your interest. Please spend some time filling this in to share your organisation ranks with the following key areas based on Nendo's September Webinar. Meaningful monitoring Expectations...
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4. Listening > monitoring (catch unbranded mentions), slang, and sentiment early. 5. In the first 48 hours: empathy + explanation + resolution matter most. 6. AI tools (like ChatGPT) are now real time companions for crisis simulations.
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1. Not all crises are equal, some cost you churn, others your reputation. 2. The Three C’s: colleagues, company, customers. 3. Gen Z is reshaping activism & accountability.
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When one post can shift public trust overnight, resilience isn’t optional, it’s strategy. Takeaways from Nendo’s Crisis Comms Webinar:
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Platform shifts = signals. This Thurs (11:30 WAT) at #MoonshotByTechCabal in Lagos, Mark Kaigwa joins a panel unpacking what creator platform adoption says about Africa’s earnings, culture & market readiness. Insights from the Africa Creator Economy Report by @Nendo254
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Tonight on #CultureKitchen with @SpiceFMKE
@MarkKaigwa shares his entrepreneurial journey & dives into “The Business of Attention: Why Your Scroll Is the New Currency.” Mon, 13 Oct 2025 | 7–8 PM EAT | Tune in Live #AttentionEconomy #DigitalStrategy
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Safaricom’s B-Live isn’t just “unlimited by the hour.” It’s a test: will customers pay more for certainty than for cheap data? That’s not telecom, it’s pricing psychology. 📌 Part 2 of our B-Live breakdown. Missed Part 1? Scroll back. 👉 https://t.co/E25Uzek5Yr
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At the iX Africa + Akili AI Media Session, one question stuck with Nendo: Are we building the world’s biggest surfboard to ride the AI wave or just trying to swim? From Sheng-based banking to AI agents replacing USSD, the wave is here. Adapt or get swept. 🚀 #AIinKenya
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Over 100 RSVPs. A full house. Our Crisis Comms Webinar unpacked: ⚡ Crisis trends ⚡ Gen Z’s impact on social ⚡ Practical response strategies 🎥 Watch the replay: https://t.co/T1zQ8iZX8s (Pass: RTY$ME0K) 📊 Test your crisis readiness: https://t.co/jv4hB9GjOo
#CrisisComms
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AI can remix the best of Kenyan ads. But culture isn’t coded, it’s lived. From matatu taglines to mutura at 8pm, creativity here is about soul, not just data. 👉 Would you hand your next campaign to a chatbot?
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🚨 Happening today! The toughest crisis? A Crisis of a Customer. ⚡ One complaint goes viral ⚡ Silent customers just walk away ⚡ Public sides with individuals first Join Nendo’s Crisis Comms Webinar. ⏰ Today | 1–2 PM EAT 🔗 https://t.co/Cfd7vLJTUm
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When a business crisis hits, cracks turn into headlines. ⚡ Outages ⚡ Leaks ⚡ Miscommunication This is the Crisis of a Business. Learn how to prepare & respond at Nendo’s Crisis Comms Webinar. 🗓 24 Sept | 1–2 PM EAT 🔗 https://t.co/Cfd7vLJTUm
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Not all crises make headlines. Sometimes it’s inside the walls of a company, one colleague’s post, one message, one misstep. At Nendo’s Crisis Comms Webinar, we’ll unpack how to prepare and respond. 🗓 24 Sept | 1–2 PM EAT 🔗 https://t.co/Cfd7vLJTUm
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Webinar: From Crisis to Confidence A post, rumour, or AI joke can spark a crisis. Join Mark Kaigwa of Nendo to learn how to detect risks early, use AI in response & recover stronger. 🗓 24 Sept | ⏰ 1–2 PM EAT | 💻 Zoom Register 👉 https://t.co/Cfd7vLKrJU
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Public trust can be lost in a post. Join @mkaigwa & @nendo254 on 24 Sept | 1–2 PM EAT for a Crisis Comms Webinar covering: •New online threats. •Using AI in crisis response. •Tools to recover stronger. 🔗 https://t.co/l71fY4Jno5
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⏸️ New date, same powerful session! The Crisis Webinar is now on 24th September 2025, 1–2 PM EAT. Save the date , you don’t want to miss this. Registration Link: https://t.co/Cfd7vLKrJU
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⏰ Tomorrow’s the day. Learn how leaders spot risks, respond with confidence & recover stronger. Join Nendo’s Crisis Webinar w/ @MarkKaigwa 📅 17 Sept | 🕐 1 PM EAT Sign up now 👉 https://t.co/Cfd7vLKrJU
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3 days left. Learn how leaders detect risks early, respond with confidence & recover faster after crises. Join Nendo’s Crisis Webinar with @MarkKaigwa. 📅 Sept 17 | 🕐 1 PM EAT 👉 https://t.co/Cfd7vLKrJU
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