NPR Public Editor
@NPRpubliceditor
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Opinions and findings from @NPR Public Editor @Poynter's @kellymcb focused on listener/reader concerns and journalism ethics. Note: We don't set newsroom policy
Washington, DC
Joined April 2019
Subscribe to our newsletter to follow our work responding to audience questions and concerns about NPR journalism:
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Follow NPR's independent voice on listener and reader questions, sent weekly.
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A giant in journalism ethics and process has died. Former @NPRpubliceditor (then “ombudsman”) Alicia “Lisa” Shepard was 69. She wrote about journalistic coverage of Watergate, 9/11, the SLC Olympics scandal, and more. Journalism has one less shining star.
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How a 30-year-old interview, pulled from the archives, led to a rare on-air correction for NPR:
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Earlier this year, an on-air correction revealed a flawed process in pulling materials from NPR’s archives. Read on to see how this happened and how the newsroom plans to prevent such a mistake in the future:
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Sign up for our newsletter to follow along with our work listening to and exploring NPR audience feedback.
npr.org
Follow NPR's independent voice on listener and reader questions, sent weekly.
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ICYMI: Our newsletter this week explored the use of the word “alleged” in a story about evidence of Russian war crimes in Ukraine. We also put a spotlight on a story about Americans’ rising credit card debt. Read here
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Or alleged war crimes?
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We appreciated a report from NPR about credit card debt in the U.S., told through the story of a mom with three young children whose debt has ballooned. More here:
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A listener wrote to us wanting to know: Why use the qualifier “alleged” in a story about evidence of Russian war crimes? We set out to find the answer:
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Or alleged war crimes?
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A listener who wrote to us objected to hearing the word “alleged” connected to “war crimes” in an All Things Considered story. We contacted the host for her take. Here's what we found out:
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Or alleged war crimes?
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NPR published an insightful story about credit card debt and its effect on Americans. We included it in this week’s Spotlight On:
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It’s standard in journalism to use the word “alleged” when reporting on possible crimes. One listener wanted to know why the word was used in a story about evidence of Russian war crimes in Ukraine:
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A listener’s question prompted us to contact an All Things Considered host with a lot of international expertise to get her take on why NPR might attach “alleged” to “war crimes” when reporting on Ukraine. Read here
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We highlighted an informative story about Americans’ rising credit card debt in our latest Spotlight On:
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This week we address a listener who objected to hearing the word “alleged” connected to “war crimes” in an All Things Considered story. To the listener’s ears, the word was unnecessary. More here
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If you have a question or comment about NPR journalism, let us know here:
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ICYMI: Our newsletter this week explored the purpose of a playful approach to interviewing and highlighted an interesting piece about detecting fake online reviews. Read here
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When having fun is the point of doing the story
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Planet Money published a story about fake reviews. We think it can help NPR’s audience make smarter decisions when shopping online. In this week's Spotlight On:
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When having fun is the point of doing the story
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A Morning Edition story about films where horror and comedy overlap did not sit well with one listener. More in our latest newsletter:
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When having fun is the point of doing the story
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