NAB App & Internet Banking will be unavailable on Sun 24/8 from 2:00am AEST for up to 5 hrs as scheduled maintenance takes place. Card payments via EFTPOS & ATMs will still be available. Thanks for your understanding.

Update: Confirming, this issue was resolved last night and inbound payments are working as normal again. Thanks for your understanding and patience.

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We’re aware of an issue impacting inbound Fast Payments and apologise for any inconvenience. We're investigating and working to fix this ASAP. If you’re expecting to receive a Fast Payment, please check the status with the sender. All other payment options are available.

To help you plan ahead, please note scheduled maintenance is occurring Sun 22/06 from 2.30am AEST for up to 5hrs. Some services including NAB Internet Banking, NAB App, NAB ATMs and NAB Connect won’t be available during this time.

Head to NAB News to get the full info:

We’re reducing our standard variable home loan interest rate by 0.25% p.a. effective 30 May 2025.

Thanks for your patience, and we're sorry for the inconvenience. Our digital services are now starting to come back online. While we continue to restore services, customers may experience some intermittent login and experience issues. All other services are working as normal.

We’re aware of an issue currently impacting some of our digital services including the NAB App, Internet Banking and NAB Connect. Our tech team is currently investigating and working to fix this as soon as possible. We apologise for any inconvenience and will keep you updated.

Our Kempsey branch in NSW and some isolated locations in QLD are closed today due to Cyclone Alfred. You can check if your local branch is open by visiting: Stay safe, and thanks for your understanding.

UPDATE (9 March 2025): NAB branches are set to reopen tomorrow, subject to local conditions. More details here:

If you’re a NAB customer impacted by Cyclone Alfred, we’re here to help with $1,000 grants to help cover essential costs. Reach out and let us help you get back on your feet:

To keep our customers and colleagues safe, weʼre temporarily closing some branches across QLD and NSW in response to the imminent threat posed by Cyclone Alfred. Find out if your local NAB is closed at

We have scheduled maintenance planned from 11:45pm AEDT Sat for up to 90 mins - internet banking, our app, NAB Connect, nabtrade and PayPal payment with a NAB linked acc won’t be available during this time. You can still make payments with your NAB cards and use ATMs as normal.

We’re aware of some intermittent issues continuing to impact NAB Transact due to additional recovery activities our support teams are working on to further strengthen the stability of the service. All other NAB services including internet banking, mobile app&ATMs are unaffected.

Services are now stable and working as normal. We appreciate your patience and apologise for the inconvenience caused.

We’re currently aware of an issue with Secure Pay, a third party provider NAB uses to power NAB Transact which processes ecommerce payments. We’re sorry for any trouble this is causing customers. We’ll keep you updated here.

To help you plan ahead, please note scheduled maintenance is occurring Sun 13/10 from 2:00am AEDT for up to 5.5hrs. Some services including NAB Internet Banking and NAB App won’t be available. Customers can still make payments with their cards and use ATM’s and EFTPOS as normal.

To help you plan ahead, please note scheduled maintenance is occurring Sun 8 Sept from 2.30am for up to 5hrs. Some digital services including NAB Internet Banking and NAB App won’t be available during this time. Thanks for your understanding.

To help you plan ahead, please note scheduled maintenance is occurring Sun 11/08 from 2.30am for up to 5hrs. Some services including NAB Internet Banking, NAB App, NAB ATMs and NAB Connect won’t be available during this time.

What it means to be 'customer obsessed’ at @AWSCloudANZ. Stephen Brozovich joins the latest NAB Digital Next podcast. Listen here: