Just quick shout-out to @AmericanAir employee Michelle B (#574221) who is the ONLY reason I did not break down in tears trying to resolve my flight problem. You're a gem! Thank you so much for everything you did and everything you tried to do. @AmericanAir

At the @ACJS_DocSummit causually taking selfies with past Presidents #PastPrezACJS #ACJS2019 @Professor_Boyd