Kath Young
@MidgetK
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Code mistress. Mother. Wife. Passionate devotee of all things geek.
Adelaide, South Australia
Joined July 2011
Super excited to be a part of LaraconAU again this year. Have you got your ticket yet?!.
The response to this year's event has been incredible and we've already sold over half of our early bird allocation. Don't miss out on your chance to #LevelUp 🎟️
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RT @michaeldyrynda: Looking forward to bringing @LaraconAU back to Brisbane this November 13-14. Tickets go on sale tomorrow!. Get ready t….
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The more @michaeldyrynda is posting about LaraconAU, the more pumped I get 💪. Can't wait to hang with y'all again in November! #LaravelForever #LaraconAU.
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"Last Drinks" call Speakers for php[tek] 2025 is open on Sessionize and I've just submitted a session!
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YES!! Could not have said it better myself. And he still rocks up looking cool and on fleek!.
Shout out to @michaeldyrynda . Pulling an event like this together is never easy. Upending it and moving it to a whole new venue, and going twice as big as ever before and doing it with style is something else. How he has time for everyone on a day like this is astonishing.
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YES!! Could not have said it better myself. And he still rocks up looking cool and on fleek!.
Shout out to @michaeldyrynda . Pulling an event like this together is never easy. Upending it and moving it to a whole new venue, and going twice as big as ever before and doing it with style is something else. How he has time for everyone on a day like this is astonishing.
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RT @LaraconAU: Have you heard?. #LaraconAU is back in 2024 and we're bringing you more than ever before!. There's only 34 tickets left - th….
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RT @LaraconAU: We're not not saying you should definitely be at #LaraconAU this year. But if you were on the fence about it, we suggest hop….
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RT @KortneyOlson: Do you consider yourself to have an anger problem? If so how are you managing it? Gr8 article on mine. Evidently my rage….
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8/Last/ Well, you've got woeful customer service but a keen sense of ironic humour. Hopefully an actual human sees this, but I'm doubtful.
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7/ or against what, no ability to manually intervene and fix the problem for the customer). Instead, she's left having to make your systems issues, my problem. And then, in the bottom of my screen next to your logo, I see "Keep Commerce Human".
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6/ I'm far from the only (mostly non US) store holder to have this issue and honestly, I don't blame the poor support person who "assisted" me, I blame the "system" that didn't apparently give her any useful information to work with (no idea how it's trying to verify,.
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5/ The actual response after half an hour of online chat, and me again rejecting the suggestion that I should verify my own information with the government department that issued the certificate I'm reading it off? "I'll have to escalate that to technical support".
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4/ "Oh sorry, I can see we were expecting A but you entered B. Could you try entering B?" OR."Oh weird, I'm not sure why the system rejected that in automatic verification, but I can see from your supporting documents that that's correct. Let me update it for you manually".
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3/ for the issue. I reach out to customer support anyway, and provide a digital copy of my business registration certificate from ASIC, extract from the ABR with my details. At this point, I'd expect the appropriate response to be EITHER.
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2/ "If you continue to have trouble, please contact your local tax authority or applicable government entity, where the business is registered, for more assistance." NO! What a poor customer experience - your system is rejecting this information, so YOU should provide support.
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