Michelle McGregor
@Michellehafod
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Passionate about hearing the customers voice by #GettingInvolved to shape services. Views my own
Joined April 2019
Loving the climate change on demand short courses available to @HafodHousing customers delivered by @OpenUniversity through @ecymru_ partnership. Perfect way to share resources and costs to maximize our customers reach.
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Wow @SDevinett @RHAWales have been busy with their tenant involvement! Great to hear about your customer portal at #tenantcommsconf and how customers were involved at every stage! @HafodHousing are just starting to explore our future options, thanks for the tips!
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Great to hear @1stpoisondwarf opening the @TPASCymru #tenantcommsconf. Tenants voice should be at the start of all conferences! Thanks Amanda for the comms top tips from a tenants perspective. @HafodHousing
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Julian our @HafodHousing scrutiny panel member enjoyed attending this session and was pleased to have the opportunity to ask the regulator some questions. #TPASCymru23
The latest updates and insight on #Regulation #welshhousing from the Regulation Team, plenty of interesting questions. @TPASCymru conference #TPASCymru23 #housing
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💚 Join our fabulous finance team! 🕵️ We’re looking for a Finance Transactions Assistant ✔️ £23,695 pa ✔️ Perm ✔️ Full time 🔗 Link to apply: https://t.co/OHhsYYUMT4
#makinglivesbetter #greatplacetowork #jobsearch #jobhunt #jobs #nowhiring #jobsinsouthwales #southwalesjobs
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Customer feedback - "was a good read, and very useful" Have you had a look yet?
Over 3,000 Customers receive latest edition of Hafod Connect https://t.co/IoPA2ujbpV Previous editions of the eNewsletter can be accessed on our newly launched website. https://t.co/dnp18HOc4D
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Love it when a coffee and chat leads to customers influencing @HafodHousing, @HafodCare services!
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Our #mysteryshopping customers have #influenced a process leading to us altering the thank you and competition vouchers we use New options enable customers to have a wider choice of shops, including local food shops to help with the cost-of-living struggles @HafodHousing
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The summer holidays are nearly here and it can be an expensive time for parents! Here are some of the places children eat for free (or just £1) in the school holidays. Courtesy of @MoneySavingCen
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And that’s a wrap! Thank you to everyone who got involved, it was really good to see colleagues from across @HafodHousing at #firtreedrive #merthyr talking to customers about the recent work they have had done in their homes and to get some feedback on our newly launched website.
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Our teams are out and about in the community today, giving customers the chance to meet our window and kitchen contractors. We’re only half way through and have filled one skip already! #firtreedrive community you’re amazing! @HafodHousing
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Congrats to @HafodHousing Golau Food Project. You got a special mention in the @TPASCymru #tpascymruawards resident support/advice programme
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We won! Congrats to @HafodHousing scrutiny panel on their amazing achievement at the @TPASCymru #tpascymruawards all your hard work has paid off.
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Yay it's time for @TPASCymru #goodpracticeawards fingers crossed for @HafodHousing scrutiny panel who have been shortlisted for scrutinizing the flexi way.
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Sam Evans sharing why good communication is important. Room tasked with sharing a message, Started as: My vole eats my jam sandwich under a potty. Ended with: My horse has a German buddy! 😱 #creatinggreatcommunities @HafodHousing @HafodCare @TPASCymru
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Checked in and ready for the @TPASCymru #creatinggreatcommunities conference. Looking forward to some amazing guest speakers. @HafodHousing @HafodCare
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Yay third place in the Digital Inclusion Award for “let’s get digital” go team Hafod 💚 @HafodCare @HafodHousing @TPASCymru #TPASCymruAwards
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We did it! First place. Congrats team Hafod 💚 for customers at the heart of support services! @HafodCare @HafodHousing
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Thanks @HelenTPASCymru for another fun but informative training session. Our #Scrutiny Panel really enjoyed it and are getting their question ready for their next topic ASB with our performance manager! @HafodHousing
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