(2/2) Customers can reach out for assistance via our toll free no. 1800-82-8300, or by visiting the following Maxis retail centres:. 1. Maxis Centre Sunway Pyramid.2. Maxis Exclusive Partner @ Subang Parade.3. Maxis Exclusive Partner @ F05 Giant Hypermarket Putra Heights.

Maxis empathises with those affected by the gas pipeline fire incident in Putra Heights today. We are ready to assist affected customers with SIM replacements to ensure they can stay connected with their loved ones. (1/2).

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(2) Kami memberi jaminan kpd para pelanggan bhw kami sdg berusaha utk menyelesaikan isu ini secepat mungkin. Kami memohon maaf atas sebarang kesulitan pd masa ini. Kemaskini lanjut akan diberikan setelah perkhidmatan yg terkesan telah dipulihkan sepenuhnya.TQ atas kesabaran anda.

Kami sedia maklum bahawa sesetengah pelanggan mungkin sedang mengalami kesukaran dalam mengakses perkhidmatan aplikasi Hotlink kami. Secara alternatif, anda boleh dial *100# untuk menyemak kredit anda dan membeli pas internet mudah alih; serta menambah nilai melalui e-dompet. (1).

(2) We would like to reassure our customers that we are working hard to resolve these issues as quickly as possible. We apologise for any inconvenience during this time. We will provide an update once the affected services are fully restored. Thank you for your patience.

We are aware that some customers may continue to experience difficulties in accessing our Hotlink app services. As an alternative, you can dial *100# to check your credit and purchase mobile internet passes; you can also top up via e-wallet. (1).

Notice of Scheduled Maintenance. We’ll be performing scheduled maintenance from 10 PM, 4th September to 9 AM, 5th September. During this time, this channel will not be available. We apologise for any inconvenience and appreciate your patience.

We would like to confirm that normal service has been restored. Our sincere apologies again for the inconvenience. Thank you for your patience and understanding.

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We are aware that some of our customers have been experiencing service disruptions including the services of our apps. Our teams are working hard to resolve the matter as soon as possible. (1).

Thank you for your understanding and patience, and we apologise for the inconvenience during this time. You should experience improvements and full recovery of service soon. (2).

Maxis looks forward to bringing the best of 5G services to all our customers and will be launching 5G-related products and services very soon. Please stay tuned! TQ-Fatin.

RT @wilsonyimby: @paultantk @MaxisListens How to get 5g???.

per month for all data usage with no change to their existing monthly commitment fee. We apologise for any confusion or inconvenience caused. For more info, go to or you can also WhatsApp us for further clarification at 0123451123. (2).

We would like to clarify that the rateplan change message that some of our Hotlink Postpaid 40 customers received this morning is the fulfilment of our earlier SMS communication on a FREE upgrade to their Hotlink Postpaid plan to enjoy 30GB (1).

We are aware that some of our customers may be facing service disruption on mobile lines. We are working to restore our service as soon as possible. We apologize for any inconvenience caused.

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RT @__missbaek: Hi i’ve requested to change my postpaid plan since yesterday but still havent got any call from maxis staff until today.

Untuk maklumat lanjut mengenai gangguan perkhidmatan Maxis, klik /maxis-netwo…/network-maintenance/.

For connection issues, click here for the list of impacted areas and our estimated time to repair (ETTR): /maxis-netwo…/network-maintenance/.

Kami sedang mengalami gangguan perkhidmatan di kawasan yang dilanda banjir di Kuala Lumpur, Selangor, Negeri Sembilan dan Pahang. Kami ingin memohon maaf kepada semua pelanggan atas segala kesulitan yang dialami. Kerja-kerja membaik pulih sedang giat dijalankan.

Our service in and around flood-hit areas in Kuala Lumpur, Selangor, Negeri Sembilan and Pahang is currently affected. We apologise to all our customers who are currently experiencing disruptions. Our teams are working around the clock to restore connectivity as soon as possible.