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@MSFTTelco
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Official X for the Microsoft Telecommunications Industry, with the latest news and updates on the industry and our partners.
Redmond, WA
Joined December 2009
Looking for the latest Microsoft telco news? Visit our new Microsoft in Telecom LinkedIn group!.
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Microsoft's Robin Cole on how CSPs can leverage AI’s promise of everything, all at once, everywhere #DTWIgnite .
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RT @MSFTTelco: Telco CX, Upgraded: How Agentic AI Is Redefining Engagement - The @Amdocs customer engagement platform offers a powerful, cl….
telecoms.com
Copilots are just the beginning. As GenAI sweeps across industries, telecoms are racing to go further, combining assistive copilots with autonomous, telco-trained agents to transform how they engage...
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RT @MicrosoftTeams: 👋 Olá! Bonjour! No matter how you say hello, Microsoft Teams Premium and Copilot for Microsoft 365 can help global comp….
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RT @techmahindracsr: Accessibility begins with experience! The #SensATe Experience Centre in Ahmedabad, a collaborative effort by Tech Mahi….
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Microsoft Telecommunications Newsletter | June 2025.Highlights of #DTWIgnite, #AI-driven innovations, sovereign cloud solutions for Europe, and strategic partnerships to enhance digital transformation and customer engagement.
linkedin.com
Microsoft Telecommunications Newsletter shared by Rick Lievano
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RT @nttdata_inc: We're redefining the sales experience with agentic AI. 💼. In this blog, we share the day in the life of Sarah, a seasoned….
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Telco CX, Upgraded: How Agentic AI Is Redefining Engagement - The @Amdocs customer engagement platform offers a powerful, cloud-native solution to the industry that unifies marketing, sales, commerce, and customer care across B2C and B2B sectors #DTWIgnite.
telecoms.com
Copilots are just the beginning. As GenAI sweeps across industries, telecoms are racing to go further, combining assistive copilots with autonomous, telco-trained agents to transform how they engage...
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Rick Lievano and his team will show how tools powered by Microsoft Copilot Studio and Azure are modernising telecommunications, from automating customer care and resolving order failures to unlocking network monetisation #DTWIgnite.
Heading to @tmforumorg DTW Ignite 2025 this week?. Microsoft will explore how agentic AI is transforming telecom operations, from smarter customer care to unlocking new revenue with network APIs. #AI #telco .
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RT @nttdata_inc: Unlock productivity with Agentic AI. 🔓. #AgenticAI reduces task fatigue, automates workflows, and supports smarter decisio….
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ServiceNow's new Confidential AI Agents helps them to enable secure workflows with cryptographic privacy. On Azure NCC H100 v5 confidential VMs w/NVIDIA H100 GPUs, the first GPU enhanced confidential VMs offered by any cloud service provider #DTWIgnite.
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Microsoft is transforming telecom by combining agentic AI with TM Forum's Open Digital Architecture. Learn how this enables autonomous systems—and explore what's next at TM Forum DTW Ignite 2025:
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RT @Amdocs: The future of AI-native, composable IT is now! At #DTWIgnite, Amdocs, Microsoft, and Vodafone shared how partnerships are accel….
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RT @TefTech_EN: Driving digital sovereignty in Europe is key, and with the new Microsoft Sovereign Cloud Specialization (in preview) from @….
blogs.microsoft.com
Today, we are taking the next step in strengthening our European digital commitments to empower our customers with greater choice, more control over their data privacy and the most robust digital...
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RT @Amdocs: AI is the new UI. If you're in telecom, this #GenAI webinar with #Amdocs + @Microsoft is worth your time. Watch on demand → htt….
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RT @Amdocs: AI is transforming telecom CX. Hear from Industry/Tech leaders at @Microsoft, @Amdocs & @PLDT & @Smart on accelerating interact….
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RT @Amdocs: What if you could predict churn before it happens?. At #DTWIgnite, @Microsoft’s Shane Patterson walked us through a powerful de….
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As telcos face a challenging & competitive future, now is the moment to accelerate—not recklessly, but responsibly. With data & AI as the oxygen fueling your business, you can energize every part of the org for smarter, sustainable growth #DTWIgnite.
capgemini.com
Agentic AI is the transformative technology that can accelerate the journey and widen the lead.
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Our collaboration will focus on the expansion and optimization of the Aduna cloud platform, using Microsoft #AI to drive insights and intelligence for both Microsoft and Aduna customers when using Network APIs #DTWIgnite .
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Telcos can leverage new sovereign cloud to ensure customer data remains within Europe, complying with local regulations. Partners include KPN InSpark, NTT Data, Orange, Telefonica & Vodafone - leaders in the digital economy with secure, compliant & innovative solutions #DTWIgnite.
We’ve operated in Europe for more than 40 years – and we have been and always will be a steadfast partner to Europe. With Microsoft Sovereign Cloud, we’re committed to offering the most comprehensive set of sovereignty solutions for customers across Sovereign Public Cloud,
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