Today started the last pill of this edition. The module, led by Ottla Arrigoni, covers the main elements of service design in the public and third sector. It focuses on how the design feels in...

  Conducted by Daniela Selloni, the ongoing module is about user participation in the service process, from co-design to co-production, to co-governance. The objective of the course is to train...

  Today our students presented to Sky Italia the services they designed during the two-week workshop led by Chiara Monteleone and Bryan Sabin. The aim was to create more meaningful, relatable, and...

  The workshop in collaboration with Sky Italia has started! Led by Chiara Monteleone and Bryan Sabin, this two-week module aims at generating new service ideas about two different client briefs....

  Last Friday, there have been the final presentations of the workshop with Sketchin, led by Enrico Tedoldi and Federica Papa, and focused on sustainable mobility services (eMaaS). The students...

  Inclusivity is one of the most important and crucial topics nowadays, but what does it mean to design in an inclusive way? Does inclusivity have dedicated methodologies and tools? Does it have a...

Today started the second workshop of this edition, in collaboration with our partner Sketchin. Held by Silvio Cioni, Enrico Tedoldi, and Federica Papa, the workshop is called “eMaaS: Design innovat...

Andrea Davide Cuman, digital communication manager, lecturer, and researcher, held today a lecture aimed at providing students with the foundational concepts of digital marketing and digital commun...

  Last Friday, we had the final presentations of the workshop in collaboration with Villa Necchi Campiglio. Students worked for a week on redefining and redesigning the visitors’ experience at the...

  Yesterday started the first workshop of this Master edition, in collaboration with Villa Necchi Campiglio. This workshop, held by Gabriella Piccolo and Elena Novati, is focused on user research and...

  We are glad to announce that FAI – Villa Necchi Campiglio will be a partner of the IX Edition of the Master. This special collaboration will allow Master’s students to explore the potential of...

As service designers, how can we engage people effectively in creative parts of the design process? How can we make our approach highly productive, enjoyable, and able to allow for fresh insights? In...

  Data is something that in their professional life designers deal with on different levels. Service designers are usually more familiar with firsthand and qualitative data, but dealing as well with...