Complete system meltdown is it @virginmedia ~ No tv channels and both Apps not working. Cool. Good work for a Friday evening 👌🏼 👏🏼 #VirginMediaFails 📺 ❌ 📱❌❌

5+ days without a response to my last tweet @StarbucksUK. Even the Americans have reached out a few times (to state they can’t do anything). Poor service all round, what’s happened to @StarbucksUK ~ the #CX used to be amazing, now it’s poor! From 10’s to 0’s. Return my money. 📲

REALLY REALLY POOR Customer Experience @Starbucks @StarbucksUK ~ Taken my money from the App, walk up to the store… it’s NOT EVEN OPEN!!! £5.70 is an obscene amount of money for a drink anyway but NO DRINK AT ALL!! Actually FUMING 😡 🤬 #Starbucks #StarbucksApp

Aaaaahhhhhhh, a frequent dinner time thought; Mankind has invented some truly wonderful things, but then I read; ‘Remove sleeve and film’ …knowing said film will come off in a minimum of 3 pieces, having taken the centre piece at first swipe, then each side following 🤦🏻‍♂️

RANT ALERT! 🚨 @O2 what the hell is going on with your 📱📡📵 ~ I’m getting signal less and less or it’s dropping all the time… FIX IT!!!! 😡😡😡😡😡 #PoorService #NPSZero

And the award for WORST #CustomerExperience in the history of mankind goes to… @virginmedia 👏🏼 🥇 well done. #CX #UX #VirginMedia #MakingAComplaint

#MichaelSheenGiveAway 💙 😡 🏦

RETWEET if you stand with President Zelensky!

No response @Veolia @VeoliaUK 🤔

Dear @Veolia, correct me if I’m wrong, don’t you manage waste and depollution… NOT create it! I would appreciate it if your engineer at 8am this morning didn’t pi$$ up my garden fence and garage like a dog. 🤬 disgusting… And yes, he’s too dim to recognise a security camera.

#F175 ~ Dear lord, 🧀. Yeap, 🇺🇸 has officially taken full ownership. 🤦🏻‍♂️ Principles & Driver look 🚥 embarrassed. go Go GO!

Oh @virginmedia you strike again… #PoorCX ~ not only are all my services down STILL, but you have zero support… how are customers expected to deal with you without phone and internet, call centre and app is pointless. Then you endlessly text me it’s resolved when it’s not!!

About to sign off for the year, but what an AMAZING first 10 months at @Elekta driving #CX and supporting all to become truly #CustomerCentric ~ I want to wish all in #Elekta , our customers, their patient’s and my #Insight loving #Followers … HAPPY HOLIDAYS! 🌲 🎅🏽

Hi, I’d like to congratulate @HarlowCouncil and thank them for their excellent thinking and planning for closing half the road network across town at this time of year! Genius. And given my taxes, I’m paying for the pleasure. 👏🏼

When it’s been a lonnnnnngggg working week and you decent to get a late @McDonaldsUK dinner due to a closed #M25 and you GO LARGE for hot choccie as the drink only to get a small/regular in a large cup 😭😭😭

Another @F1 race, another dirty cheating @Max33Verstappen ‘incident’. Wonder if he’d be able to get away with it or feel he can if he hadn’t of cheated his way to his first world championship?! 🤔 The kid has skills but I wish he’d drive clean.

Has anyone in the history of being a @virginmedia customer had a positive experience? Once again a ‘No’ from me… contract renewal call, removing my extra box, sports, movies and all the bundle options… £4 MORE EXPENSIVE!??? HOW, JUST HOW 😡😡😡🤯

Loving these posters around the @Elekta #Crawley office 💙 #Wellbeing #WorkLife #Happiness

Having Sir Martyn Lewis CBE in the @Elekta office today was amazing, what a fantastic speaker… Personally, the application of Constructive Journalism has so many parallels to what I believe delivering great Insight looks like! Thought provoking, inspiring. #Insight #CX

Dearest @ToolstationUK, I’d like you to thank you for your amazing lack of customer service, lying to me, taking my money and lying to me some more… had work to do this entire weekend and your inability to deliver to your own store next day as stated has completely 🤬 me about!