📣 Tonight we’ve launched a new campaign to end the #CouncilTaxTrap! We want the government to stop councils hounding people about missed council tax payments. Watch our Chief Executive @helen_undy explain more and sign our petition ✍️ https://t.co/hadBCd1QPj

We know that this time of year can be difficult for some of us. Please know you’re not alone and there is help available. 💜 You can find sources of support with your money or your mental health here:

After this we will be signing off for the rest of the year - and this account and responses to our posts won’t be monitored until 5 January.

The year is drawing to a close - and we want to say such a big thank you to everyone who’s supported us this year, particularly our Research Community members without whom none of our work would be possible! 💜 We want to wish you all a very special festive season.

If you’re struggling with debt or money worries, please remember you’re not alone - and there’s no issue that can’t be resolved with the right support 💜 We’ve listed organisations that can help with money and mental health here 👇 https://t.co/X8VxRXtSCr

Thank you to our Research Community member Rob for speaking so openly on @Moneybox about impulsive spending, and the small practical changes he’s made to protect himself when his mental health dips.

From securing a U-turn on disability benefit cuts to painting the walls of our new office, it’s been a massive team effort. Read Helen’s full end of year review here:

None of this is possible without our Research Community💜 Your insights and stories give us the evidence we need to drive these changes. Thank you for all your support in 2025.

🦸Getting ‘Super’ We were granted ‘supercomplainant’ status! This gives us a formal power to raise evidence of widespread harm directly with regulators. We’ll be using this power selectively in 2026 to drive action where it matters most.

🏥Linking money and health We secured a win with the announcement of new Neighbourhood Health Centres - bringing debt advice and mental health services under one roof. We also saw a commitment to extending Mental Health Crisis Breathing Space to Northern Ireland.

🏦Tackling gambling harm Our Gambling Harms Action Lab moved into delivery mode this year. We’ve had 7 high street banks working together to pilot new tools and use transaction data to better identify and support those at risk.

🛑A huge step for fair debt collection After years of campaigning, the Government recognised the need for proper regulation of bailiffs. Plus we’ve seen progress on fairer council tax collection in England and Wales.

As 2025 comes to a close, our CEO Helen Undy has reflected on a pivotal year of hard work and remarkable impact at Money and Mental Health. Here are a few of our highlights 🧵👇

Watch our Head of the Gambling Harms Action Lab, @NikBond1, talking about the latest research and what we’re calling for. 👇 You can access and read the full report on our website: https://t.co/iCAel4tOfv

This would build on current approaches by banks to use transaction data to support customers affected by issues such as fraud, and help firms meet their regulatory obligations under @TheFCA’s Consumer Duty.

These processes must be developed in collaboration with people with lived experience of gambling harms, to ensure this work is delivered in a way that balances the need for privacy that allows people to opt out with appropriate and timely support.

We’re calling on current account providers to utilise existing transaction data and identify potential spending and behavioural indicators of gambling harms.

1.4 million adults in Britain are experiencing ‘problem gambling’ and only one in five of these people had accessed specialist support services according to the latest Gambling Survey for Great Britain, a comprehensive gambling survey commissioned by @GamRegGB.

Today we’ve published new research as part of our Gambling Harms Action Lab. Our new policy paper calls on banks and building societies to use customer transaction data to identify and support customers who may be at risk of or experiencing gambling harms.

That will be vital in ensuring that the government has the full picture on what is causing the rising levels of mental health diagnoses - and how support services can better help people who are struggling with their mental health and finances.

Today the government has announced a review into the prevalence, trends and inequalities associated with mental health problems. The review must consider how the cost of living crisis and other economic factors have affected people’s mental health. https://t.co/T6p8Fbmkde