On Friday 14th November we’re carrying out some planned work to improve Telephone Banking. Some services may be affected from 11:00pm tonight until 05:00am on Saturday.

Just a reminder that we're working on our services on Sunday at 1:45am (BST) for 90 minutes. You won’t be able to take money out from our or any other banks' ATMs during this time. If you think you’ll need money please take it out before 1:45am.

We’re working on our services this weekend. It means you won’t be able to take money out from our or any other banks' ATMs on Sunday 26th October for 90 minutes, from 1:45am (BST). Please make sure that if you need money, or any other ATM services, you use them before 1:45am.

We know some of our services were affected by issues with Amazon Web Services this morning. We're sorry about this. All of our services are now running as normal.

You may have seen reports of issues with Amazon Web Services affecting a number of websites and apps across the UK today. We know this is impacting some of our services right now. We're sorry about this. Please bear with us as we investigate this.

Our app is running normally now. Thanks for your patience.

Our app is up and running, but for some customers it’s taking a bit longer than usual to get logged on at the moment. Please wait a few extra moments or give logging on another try.

Telephone banking lines are now working as normal.

We know some of our customers are having issues with contacting us through Telephone Banking. We're sorry for this and we're working to have everything back to normal. You can still use internet banking and our app to do most of your day to day banking.

Our app and online banking services are now working as normal.

We know some of our customers are having issues logging on to online banking and our app. We're sorry for this and we're working to have everything back to normal.

Find out if your branch is impacted at Find your nearest branch.

Some of our branches in red weather warning areas will be closed due to bad weather. Internet banking, our app and telephone banking services are still available. We only do this when we have to, to keep our customers and employees safe.

To find out if your branch is impacted click here:

Some of our branches in red weather warning areas may be closed due to bad weather. Internet Banking, our app and telephone banking services are still available. We only do this when we have to, to keep our customers and employees safe.

We’re working on our services this weekend. It means you won’t be able to take money out from our or any other banks' ATMs on Sunday 27th October for 90 minutes, from 1:45am (BST).

For further information visit https://t.co/kpNCh47B50 Remember, we’ll never call to tell you to move money to another account. And we’ll never send a message with a direct link to a page asking you to log on or to enter your personal or banking details.

On Saturday 19th October we’ll be upgrading our Faster Payments Service. We’re sorry, you won’t be able to make payments from 00:00 to 06:30am on Saturday. You can still move money between your own accounts and all our other services are available.

Our Internet Banking and Mobile Banking is working as normal.

We know some customers are having issues with Internet Banking and Mobile Banking. We're sorry about this and we're working to have everything back to normal.