Liveops
@Liveops
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Liveops delivers tech-powered, human-led customer service. For 25+ years, we've helped top brands with flexible, scalable support built on care and trust.
Scottsdale, AZ
Joined January 2009
AI powered the 2025 holiday rush—but shoppers still trust humans. 💬✨ Liveops 2025 Holiday AI & Customer Service Report: 🤖 78% used AI or automation 📉 29% say it improved their experience 🙋♀️ 54% say humans do it better Full report 👉 https://t.co/o1nY8XQxTG
#AI
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Black Friday chaos in your contact center? Our customer support pros just call that “Friday.” 😎🛍️ Here’s to long queues, full carts, and fast, friendly support for every shopper. Happy Black Friday from Liveops! 🖤💙 #BlackFriday #CustomerSupport #Liveops
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Happy Thanksgiving from Liveops! 🦃🍁 Grateful for the agents within our network, the clients who trust us, and a remote, on-demand support model that lets the right people show up at the right time. 💬🧡 #Thanksgiving #Gratitude #CustomerSupport #RemoteWork #Liveops
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Wondering why so many global brands hire customer support in the Philippines? 🇵🇭💬 Deep talent, strong English skills, and peak-season scalability make it a powerful CX hub. Read the new blog to see how one global retailer cut costs and improved service 👉
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📣 Liveops is opening thousands of remote customer support opportunities to support a leading tax software client for 2026—prioritizing inclusive sourcing nationwide. Learn more & apply! https://t.co/IZzeuYt1JJ
#Liveops #RemoteOpportunity #TaxSeason2026
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🤖 Remote customer support is booming—and AI is the reason. https://t.co/EnqK7S8Mv1 As automation takes over repetitive work, AI customer service agents and conversational AI platforms are helping brands scale faster, cut costs, and deliver more human experiences. 💡 85% of
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This #VeteransDay 🇺🇸, we honor the brave men and women who served. At Liveops, our flexible remote model supports veterans, disabled vets, & military families with work-life balance and empowerment. Thank you for your service! 🙏🏼❤️ #ThankYouVeterans #SupportOurTroops
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Retail support has to be fast and human. ⚡🛍️ New blog: how AI + the right partner (Liveops) can handle the repeat stuff so people focus on the moments that matter. Give it a read 👇 https://t.co/LL3UpADttY
#CustomerService #Retail #Liveops
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No tricks. All treats. 🍬 Queues go bump in the night? We have the flashlight. 🔦👻 Right-fit professionals + precision scheduling = BOO-sting happiness daily. 👻✨ Liveops wishes you a spooktacular Halloween! #Halloween #customerservice
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Liveops just announced a new partnership with a top 5 U.S. P&C insurer to launch FNOL support from the Philippines 🌏 Why it matters: ⏱️ Live in weeks, not months ⚡ Surge-ready for CAT events 📈 Cost savings with experienced Filipino claims talent Read more:
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A national logistics leader cut onboarding support costs 63% with Liveops' Philippines delivery. 2% transfers. 88% QA. How we did it 👇 https://t.co/zYjgRpWZqa
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🌎 On Columbus Day—and for those marking Indigenous Peoples’ Day—we choose curiosity, respect, and service. Grateful for the Liveops network showing up with empathy every day. 🧭
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🎥 Mission: Possible. Huge thanks to the customer support professionals in the Liveops Nation who bring empathy, speed, and heart to every interaction. You make the impossible possible—every day. 💙 #CustomerServiceWeek #MissionPossible #Liveops #LiveopsNation
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New blog: how Liveops uses AI voice assessments, aligned to CEFR, to pick brand-right professionals faster, reduce bias, and lift early performance. Read: https://t.co/KcvgrvpgQw
#ContactCenter #AI #VoiceAssessment #Compliance
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New case study: An insurer went from 4 vendors to Liveops. • Capacity 200→600 in 3 months • 20% qualified transfers vs 18% goal • 10%+ policy assist vs ~8% elsewhere • Two-minute qualified-transfer standard Read: https://t.co/yapYB0xNjt
#Insurance #LeadGen
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🚀 Customer Service Week: Oct 6–10! Mission: Possible begins with a Sidekick Showcase 🐾 No Liveops employee or agent works alone—share a pic of your pet partner, tag Liveops, and use #CustomerServiceWeek #MissionPossible #LiveopsNation. Let’s see those co-pilots! 🐶🐱🦜
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Reducing operational costs without risking service quality? Virtual call centers can do both. 📉 https://t.co/kwfocrsqty
#CXEfficiency #BPO
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October is #NDEAM. We’re proud to support ~1,400 disabled professionals within our network. Our remote model helps reduce barriers so people can contribute—and thrive. Inclusion isn’t a program; it’s how we work. 💙 #Accessibility #RemoteWork #LiveopsLife
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New blog: smart-sourcing for success. Learn how a remote delivery model + precision scheduling lets you pay only for productive time, speed certification, and scale quality without waste. Read: https://t.co/E8cUQ4405j
#Liveops #Smartsourcing #ContactCenter #CX
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Getting the right people into your program starts before day one. Gartner projects 1 in 4 candidate profiles could be fake by 2028. Our verification-first flow = identity ✔️ environment ✔️ cognitive checks ✔️ How Liveops does it: https://t.co/i98XgzzZ2M
#Liveops
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