[Resolved] Digital Instructional Resource Issue Confirmed (#131650). Users can now sign into APEX.

[Issue] Digital Instructional Resource Issue Confirmed (#131650). Currently Users are not able to sign into APEX. The company is aware of the issue and is working on a fix.

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[Resolved] Sporadic external calling issues (#128831). Our voice provider found the cause of the external calling issues and applied the fix overnight last night. The external calling issues are now resolved.

[Resolved] Digital Instructional Resource Issue Confirmed (#128975). The few instances that were reporting this have started working.

[Issue] Digital Instructional Resource Issue Confirmed (#128975). Users accessing Mindplay may get a license expired notice. We are aware and have contacted the vendor to find a solution.

[Issue] Sporadic external calling issues (#128831). There are sporadic issues with external calls dropping. This affects both outbound and inbound external calls. We are working with our provider to resolve the issue.

[Issue] Wireless connectivity issues (#126976). We’ve verified reports of some devices not receiving a network address when connecting to the LISD Wi-Fi network. The network team is working with vendor support to resolve….

[Scheduled] MDM maintenance (#126415).From 2023-04-16 00:00 CDT To 2023-04-16 06:00 CDT. The MDM/Self Service will be down while updates are installed and maintenance is performed. The Self Service application and device….

[Resolved] Digital Instructional Resource Issue Confirmed/In Progress (#125945). Clever has fixed the SSO issue and users should be able to access the instructional resources found in Clever.

[Monitoring] Digital Instructional Resource Issue Confirmed/In Progress (#125945). Clever has identified the issue and is monitoring the situation as login error rates subside. Some may be able to sign in while others c….

[Issue] Digital Instructional Resource Issue Confirmed/In Progress (#125945). Clever is having issues with their SSO, so any resource that is housed in Clever will get a 504 Bad Gateway screen when going through ClassLink….

[Resolved] Digital Instructional Resource Issue Confirmed/In Progress (#125929). Students and Teachers should now be able to access APEX through ClassLink. You may need to clear cache.

[Investigating] Digital Instructional Resource Issue Confirmed/In Progress (#125929). The LISD Technology Team has confirmed an issue with this resource and has started working to resolve it. Users get a 503 Service Tempo….

[Resolved] Internet connectivity issues (#125753). Internet connectivity has been stable since the workaround was implemented. The issue has been resolved.

[Monitoring] Internet connectivity issues (#125753). There is a fiber cut between data centers. The network team has implemented a workaround to restore internet connectivity.

[Issue] Internet connectivity issues (#125753). We’ve received reports of internet connectivity issues. The network team is investigating.

[Resolved] Digital Instructional Resource Issue Confirmed/In Progress (#122297). The Clever/Skyward Sync seems to be holding. The clever database should be up to date.

[Scheduled] MDM maintenance (#122676).From 2023-03-26 01:00 CDT To 2023-03-26 06:00 CDT. The MDM/Self Service will be offline while updates are installed and maintenance is performed. The Self Service application and dev….

[Resolved] Digital Instructional Resource Issue Confirmed/In Progress (#122276). With the Clever syncing issue resolved, Access to new students in Apex should be working.

[Monitoring] Digital Instructional Resource Issue Confirmed/In Progress (#122297). The Clever/Skyward Sync issue seems to be fixed. We are watching it over the next couple of days. If you are having issues, please clear….