KotakCares
@KotakCares
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Welcome to the dedicated service handle of Kotak Mahindra Bank (@KotakBankLtd).
Mumbai, India
Joined March 2017
Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. Credit Card section on Kotak Mobile banking app (old & new), Kotak811 Mobile banking app, Net banking and the website will not be available from 1:30 am to 7:30 am on
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems, during which following services will not be available on 5th October’2025 (Sunday) Netbanking, Kotak811 Mobile Banking app, Kotak Mobile Banking app (old & new), ATM,UPI
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. Debit Card/ Spendz Card section on Mobile banking (Old & New), Kotak 811 mobile banking app, Net banking and the website will not be available from 1:00 am to 4:00 on 4th
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. Account Statement download option from Mobile banking app (old and new), Kotak 811 mobile banking app and Netbanking will be unavailable from 12:01 am to 8:00 am on 1st
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. Kotak811 Mobile banking app will be intermittently unavailable from 1:00 am to 4:00 am on 27th September, 2025 (Saturday). Please plan your banking activities in advance
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems, during which following services will not be available on 21st September’2025 (Sunday) Netbanking, Mobile Banking, ATM,UPI and Payment services between 1:30 am to 2:30 am.
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems during which following services will be unavailable on 14th September’ 2025 (Sunday) Account Statement download option from Kotak Mobile banking app (Old & New), Kotak811
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems, during which following services will not be available on 7th September, 2025 (Sunday) Netbanking, Mobile Banking, ATM,UPI and Payment services between 3:30 am to 4:30 am.
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. Credit Card section on Mobile banking, Net banking and the website will not be available from 1:00 am to 6:00 am on 29th August, 2025 (Friday). However you will be able
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems, during which following services will not be available on 24th August 2025 UPI services via Kotak Mobile Banking app and Kotak811 Mobile Banking app between 1:00 am to 5:00
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. Debit Card/ Spendz Card and credit card section on Mobile banking and Net banking will not be available from 2:00 am to 3:00 am on 16th August 2025. Please plan your
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems, during which following services will not be available on 10th August'2025 (Sunday) IMPS, NEFT & RTGS via Netbanking, Kotak Mobile Banking app, Kotak811 Mobile Banking
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Dear Customer, To enhance your banking experience, our systems will undergo scheduled maintenance and some of our services will be temporary unavailable. Credit Card section on Internet banking, Kotak Mobile Banking Application, Kotak811 Mobile Banking application, UPI
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems during which following services will not be available on 6th August'2025 (Wednesday) Netbanking, Mobile Banking Application, Kotak811 Mobile Application, UPI and ATM
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Dear Customer, Credit card services across mobile banking, Netbanking and website have been fully restored. We sincerely apologize for the inconvenience caused and greatly appreciate your patience. Warm regards, Team Kotak
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Dear Customer, We are currently experiencing an intermittent issue affecting the Credit Card section across Mobile banking, Netbanking and website. Our engineers are working tirelessly to restore services as quickly as possible. We sincerely apologize for the inconvenience
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Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems, during which following services will not be available on 4th August'2025 Kotak Mobile Banking app (Old) from 1:00 am to 1:15 am Please plan your banking activities in
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Dear Customer, Netbanking and payment gateway services have been fully restored. We sincerely apologise for the inconvenience caused and greatly appreciate your patience. Thanks & Regards, Team Kotak
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Dear Customer, We are currently experiencing issues with Net Banking and Payment Gateway services. However, all other channels such as Mobile Banking and UPI remain fully operational. Our teams are actively working to resolve the issue at the earliest. Thanks & Regards, Team
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Dear Customer, UPI payments via credit card have been fully restored. We sincerely apologise for the inconvenience caused and greatly appreciate your patience. Thanks & Regards, Team Kotak
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