The Kintz Group
@KintzGroup
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Run by Tim Kintz, the Kintz Group is the strongest sales and leadership training company in the automotive industry. https://t.co/qkXN4PnARm
Dallas, TX
Joined September 2014
Reminder: When the customer initially objects, assume it’s an Excuse and not their final answer.
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Sales Managers! Don't let these excuses keep you from building a high-performing team of salespeople! https://t.co/qH9B0a17kp
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Stop being afraid to negotiate. Turn that fear into fun. JFK said it this way: “Let us never negotiate out of fear, but never fear to negotiate.”
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Believe that you have a great product, that it’s fairly priced, and that you can show people how they can’t afford to pass it up.
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If you go into every sale thinking that you have to negotiate, you’ll never hold maximum gross profit.
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When we’re having fun selling is easier. When we’re competing the real results start happening.
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Can your sales team drive traffic to your dealership when there is none?
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Some people have the resolve to push and make it happen, while others get tired and give up. Which salesperson are you going to be?
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Amateurs practice until they get it right and pros practice until they can’t get it wrong!
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Regardless of the sales process or sales methodology you may follow, your key to success in sales relies on two critical factors; consistency and repetition.
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We have to speed up the car buying process without jeopardizing the integrity of the sales process.
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When we start the process off by making the experience about them and their car rather than us and ours, we gain a trust that allows open communication, better service, and connected experience.
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By spending 15 minutes up front in the pre-demo trade walk, we can quickly connect with the customer’s dominant wants, needs, and desires — and figure out what really motivates them.
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Do you know what customers hate about the car-buying process more than anything? How long it takes.
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Instead of fighting to get the old-schoolers to use social media, I work with them to plan their time well, so they can maximize their in-person time with fresh ups on the lot and customer follow-up in the office. #autosales #dealershiplife #caresalesmen
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Everyone in management needs to be involved in one-on-ones, whether you're a new car manager, used car manager, or F&I manager. #dealershipsales #automotiveindustry #carsalesperson
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Don't deliver a car; deliver an exceptional customer experience. 🔥
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It's not easy to make a culture of fun out of repetition and practice. Yet that's exactly what great leaders and coaches do.
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