KFC Care Squad
@KFC_UKI_Help
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Following
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53
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55,091
Welcome to our customer care page. Drop us a direct message to get in touch. Here to help 7 days a week.
Joined August 2016
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😍😍 a big 9/10 from us (10/10 if there was some gravy to go with)
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@KFC_UKI
@Kierabridget
I feel your pain Kiera, I'd have been devastated! We've binge-watched every episode of Suits but I doubt real court would be that exciting. How's about you drop us a DM and we'll sort it without the lawyers?
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@MsDarkz
This isn’t what we expect from our restaurants! Can you DM us so we can look into it ^KR
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@billrice23
We can assist you better than Lingard on this one 👀 ... drop us a DM and we'll look into this
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@itsgeorginah_
Hi Georgina, thanks for getting in touch.
I'm really sorry but for the time being there's no plans to introduce the Vegan Burger at Buckshaw Village 😢
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Hi, we are aware of the issue and are working to get our stores back up and running as fast as possible, Could you please send us a DM so we can put it right for you? ^KR
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@abbswellsSorry
about that! If you could send us a DM we'll do our best to resolve this for you.^SB
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@notmimii
We're sorry to see this. Could you please send us a DM as we'd like to look into it. ^KR
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The Imposter Burger is ve-gone (...for now)
It’s been a real hit and we’ve sold out. But don’t worry, it’ll be back 2nd July. Stand by – only 11 sleeps.
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@CatfishAmber_
No, sadly our restaurants are all still temporarily closed. To keep up with accurate information keep an eye on our social pages for updates 👍
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@MichaelTP_This
isn't what we expect from our restaurants! Could you please send us a DM with more info so we can look into it? ^SB
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@jamesthedog2001
They are thicker, chunkier and tastier. We’ve trialled them for over a year and our guests loved them, so we have launched them in all our restaurants. ^SB
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@cagriiA
Sadly we don't have a date yet 👎 But keep an eye on our social pages for any updates 😄
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@DealerTransfers
😂😂 Great video Parker, we appreciate your support and hope everyone listens to your advice about KFC and more importantly about protecting the NHS.
Keep Safe!
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Welcome to our new Customer Care page! We are here to help you until 10pm, 7 days a week.
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@JennyGallifan
Hi Jennifer, Sorry to hear this, that's disappointing to hear, we will be sure to pass your feedback on to the store ^KR
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@yunhomatata
Hi there, from 19/11/18 KFC had changed to their new fries, these were changed for multiple reasons. These new fries contain less fat, less calories, less potato wastage with the skin still on them to also improve taste. They are chunkier too to keep the heat in.
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@Jaz_cupcake
Hey Jaz! Our Vegan Burger should be back soon, keep an eye on our social media pages and website for updates 😄
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@MeghanFlight
vegans when they realise the burger isn't available (it will be back as soon as possible!)
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@Astralise
Sorry about that! If you could send us a DM we'll do our best to resolve this for you ^KR
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@Skiddler
This isn't what we expect from our restaurants! Could you please send us a DM with more info so we can look into it? ^SW
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@Creaseeyy
Thank you so much for getting in touch to suggest bringing back crispy strips! I’ve passed it onto the team who deal with that area to see what they think 😁
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^SB
@Lucky_Jolie
Really sorry to hear this. Please can you send us a DM so we can try and resolve this for you. ^SB
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@PuppyAbbott
This isn’t what we expect from our restaurants! Can you DM us so we can look into it? ^KR
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@mike18210
Hi , the best place to get an answer for our stores opening would be with the stores directly or on our website at . ^SB
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@Spinksy_88
Hi, Apologies for getting your order wrong! Could you send us a DM with details of the transaction please? ^KR
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@CoachCallum
Wythenshawe - Rowlands Way is open today for delivery services through Just Eat, Deliveroo and Uber Eats. The restaurants drive thru will be opening as of Friday 😃
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@Jeromebilll
Hi Jerome, This isn't what we expect from our restaurants! Could you please send us a DM with more info so we can look into it? ^KR
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@CraigStoneUK
That doesn't look good! We'll pass your feedback onto the relevant department at Head Office. ^KR
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@AJBentleyUK
This isn’t what we expect from our restaurants! Can you DM us so we can look into it? ^KR
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@darcyxrose
Sorry about this. We’re nearly back to normal but unfortunately the delivery problem affected everything, not just our chicken. ^SB
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@ReaMusic1
Thanks for letting us know what you thought of our new fries. Our old fries were letting us down, we had guest feedback and knew we had to change something. Our new thicker, chunkier and tastier fries are the result of this feedback.^DR
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@OptimusBull_
@KFC_UKI
@kfc
Hey there, I'm sorry we've let you down 😢
I'll be sure to pass your comments onto the relevant teams a suggested change to our menu. The best thing to do would be to keep an eye on our website for the quickest updates to our menu.
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@EwanNetherwood
Hi, prices can vary from store to store, but should roughly be around £24.99 ^SB
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@DaneTheAnderson
Not what we like to hear, could you let us know which store you visited so we can get this passed across ^CO
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@rosslannon
We're sorry about that! We'll follow up with the Management Team to ensure that the issue is sorted out asap. ^KR
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@dominicanraerae
True! Our Zinger Stacker burger is half price on Saturday 25th only 😄 To claim this, you just need to ask for the 'nomo' deal.
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@jamesahyoung
We're really sorry to hear about this James. Feel free to send us a DM if you'd like to tell us more ^KR
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@venables_l
That doesn’t look good! Please DM us more info and we’ll take a look into it for you ^KR
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@gaz2801
Hi Gareth, We can confirm the bacon is a pre cooked chilled products and is one of our chilled toppings ^KR
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@iainmcw
@KFC_UKI
@kfc
@SkyOceanRescue
@PlasticOceans
@KidsVplastic
Hi Cara, Bear with us... We are not where we want to be right now but we'll have a solution for straws soon, watch this space! 😄🌊
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@CorlessAdam
This isn't what we expect from our restaurants! Could you please send us a DM with more info so we can look into it? ^SB
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@mikelloydjones
@samirabhac
@KFC_UKI
Hi Michael, thanks for letting us know about this - we're so sorry to see this is how our guests were treated! If the people affected get in touch via DM, we'll be able to look into this. I hope this helps!
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@Kates_Maxted
This isn't the service we expect, can you DM us so we can get this looked into.^KM
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@Laul93_
That's a time stamp. It means it needs to be sold by 20:11. Our Sides are prepared fresh every day. ^KR
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@mi_shmash
Sorry to be the bearer of bad news but nothing planned yet 😬 We'll get the suggestion passed on to our menu team to let them know the BBQ bites are wanted!
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@steveoram20011
Sorry about this. We’re nearly back to normal but unfortunately the delivery problem affected everything, not just our chicken. Send us a DM and we’ll make it up to you ^SB
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@AyizaTV
Hi, Sorry to hear that you were disappointed with your meal! Feel free to send us a DM if you'd like to tell us more ^KR
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@mattleythegreat
This isn’t what we expect from our restaurants! Can you DM us so we can look into it? ^KR
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@CraigMartin11
Hi Craig, we are aware of the issue and are working to get our stores back up and running as fast as possible, Could you please send us a DM so we can put it right for you? ^KR
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@holliekirkby
This isn't what we expect from our restaurants! Could you please send us a DM with more info so we can look into it? ^AB
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@HelloTerriLowe
We are sorry you do not like our new fries , we will pass your feedback onto the relevant team^DR
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@Cam_Evans
We are sorry you do not like our new fries , we will pass your feedback onto the relevant team^DR
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