Jetstar Airways
@JetstarAirways
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Australia's all day, every day low fares airline. Here to help with customer service queries & fantastic offers. Monitored 7am - 9pm, 7 days a week.
Melbourne, Australia
Joined January 2009
Jetstar celebrates 20 years in Christchurch with the launch of direct flights between Christchurch and Hamilton
newsroom.jetstar.com
Monday, 1 December 2025: Jetstar’s first-ever direct flight between Hamilton and Christchurch takes off today, as the airline celebrates 20 years of operations in Christchurch. The new daily servic...
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Sunday update - global Airbus software issue. The required software update has been applied to all affected aircraft.
jetstar.com
Stay informed with Jetstar's travel alerts. Get up-to-date information on any issues affecting your travel plans and ensure a safe and timely journey.
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Update 4pm AEDT: We’re expecting all affected aircraft to be ready to return to service overnight, allowing flights to resume as planned on Sunday 30 November. https://t.co/3ZOUeCFnKj
jetstar.com
Stay informed with Jetstar's travel alerts. Get up-to-date information on any issues affecting your travel plans and ensure a safe and timely journey.
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The cheapest and fastest way to buy baggage is when you book. If you would like to discuss a specific booking, please feel free to send us a DM. - Kae 2/2
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If you still need assistance or would like to discuss this further, please feel free to send us a DM with your booking details. – Kae
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We'd appreciate a chance to see what we can do to help. Thanks – Kae 2/2
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Kindly click on that icon to open the direct message window, then type your message and hit “Send.” Hope this helps! – Kae 2/2
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When You’re Tired But They Still Need You https://t.co/0uhkvx1c4B
first-year-visionary.ghost.io
There’s a point in every teacher’s year, especially in your first, when you feel the exhaustion settle deep. Not the “I stayed up too late” tired. The kind that wraps around your ribs and makes the...
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If you need to discuss a specific booking or would like to chat about this further, feel free to send us a PM. Also, safety is Jetstar’s top priority, and we never fly unless we know it’s safe to do so. – Kae 3/3
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This means there are still excess baggage fees if you go over the carry-on weight limit before you board your flight. You can visit our Carry-On FAQ page via this link: https://t.co/bYKQ1NOJYL. 2/3
jetstar.com
Your guide to everything you need to know about carry-on baggage, including allowances across all fare types, size limits and related information.
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Latest: Northern Territory – Tropical Cyclone Fina All Jetstar flights in/out of Darwin are currently running as scheduled. If there are any disruptions to flights, we will contact customers directly via SMS and email. https://t.co/U0XCdRpmcU
jetstar.com
Stay informed with Jetstar's travel alerts. Get up-to-date information on any issues affecting your travel plans and ensure a safe and timely journey.
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Latest: Mount Semeru ash cloud, Indonesia Jetstar flights to and from Bali (Denpasar) are currently operating as scheduled. Safety is our highest priority, and we will contact customers directly if their flight is impacted. https://t.co/ckQb7GUUvp
jetstar.com
Stay informed with Jetstar's travel alerts. Get up-to-date information on any issues affecting your travel plans and ensure a safe and timely journey.
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If you’d like to discuss this further, please send us a DM. Thanks – Kae 2/2
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Jetstar adds 24,000 extra low fares seats a year between Newcastle and Bali and a connection to Singapore for the Hunter
newsroom.jetstar.com
Thursday, 13 November 2025: Just three weeks after launching its first service from Newcastle to Bali, Jetstar has increased the frequency of its Newcastle to Bali (Denpasar) flights to meet strong...
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If you'd like to discuss this further, feel free to send us a DM. Thanks – Kae 2/2
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Jetstar invests in major Melbourne Avalon Airport expansion with direct flights to Bali and Adelaide and more low fares seats to Brisbane
newsroom.jetstar.com
Monday, 10 November 2025: Jetstar will embark on its biggest ever expansion out of Melbourne Avalon Airport by launching new international flights to Bali, restarting flights to Adelaide, and addin...
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Jetstar to launch new flights from Sunshine Coast to Bali from $199^ with easy connections to Singapore https://t.co/QlsijnVe7l
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Wish I’d known about this way earlier — my sink looks cleaner and the attachment is super secure.
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If the issue persists, please send us a DM so we can assist you further. – Kae 2/2
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We’re glad to hear that Hana was able to assist you and left such a lasting impression. We’ll be sure to pass your feedback along to the team. – Kae 2/2
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Alternatively, if you have an existing baggage case with us, feel free to reply to the email to get in touch with your case manager directly. Thanks - Kae 2/2
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Weather disruptions in NZ: To help get everyone on their way, we have added more than 1100 seats across six additional flights taking off tonight and tomorrow. More information:
jetstar.com
Stay informed with Jetstar's travel alerts. Get up-to-date information on any issues affecting your travel plans and ensure a safe and timely journey.
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