We’ve decided to sunset our activity on @JavelinStrategy and focus our attention on LinkedIn. We appreciate your support & engagement over the years. To continue receiving the same insights, follow us here: Thanks for being a part of our community.

As we shift our social communications to focus on LinkedIn, we’ll no longer be active on X starting in March. Thanks for engaging with us and being part of our journey. Stay connected and continue receiving great insights here:

We’re winding down our activity on X to focus our attention on LinkedIn. While we’ve valued the support of our audience here, follow us on LinkedIn for all the latest industry updates and thought leadership. Let’s stay connected:

Javelin Strategy & Research has released its 2024 Cyber Trust in Banking Scorecard, revealing that privacy is the key driver of establishing and maintaining cyber trust in financial institutions. Learn more:

The excitement for @money2020 is real! Top companies like AWS, Anthropic, Chime, J.P. Morgan, Mastercard, NYSE, and thousands more are already on board. Don’t miss out—passes go full price after Friday, Sept 6. Use code JAV250!. Register now:

A new financial culture is emerging, characterized by increased risk-taking and blurred lines between gaming, gambling, and investing. The shift is driven by social media, online gambling, and a gaming mentality in financial decisions. Read the report:

The General-Purpose Reloadable Card Program Scorecard evaluates 10 major card programs across a variety of features, looking at the programs through the lens of consumer use. Read the report:

Javelin has just released its first 2024 General-Purpose Reloadable Card Program Scorecard, providing a consumer-focused analysis of the competitive reloadable card market. Among the 10 programs evaluated, Serve earned the Best in Class title. Learn more:

Dive into the immediate and long-term risks associated with identity fraud and account takeover fraud for organizations and consumers and establishes a case for employing a guided, white-glove approach to fraud protection and resolution. Read more:

The cryptocurrency and digital assets industry is having its political moment this year as one presidential candidate signals solidarity and another seems open to resetting what has been a fraught relationship. Read the report:

Javelin's Ben Danner excels in data storytelling and client strategy, demonstrating his expertise through notable projects such as Card Bench. Plus, his love for board games helps sharpen his analytical skills. Learn more:

As cryptocurrencies and digital assets become mainstream, the role of custodians grows in importance. Safeguarding these assets presents unique challenges, requiring a deep understanding of custody solutions, risks, and tradeoffs. Read the report:

Financial institutions often struggle to effectively onboard new business customers, leaving them vulnerable to churn and limiting their ability to establish themselves as primary financial partners. Login to access the report:

The art collecting/investing world is becoming more accessible thanks to fintech companies offering various ownership models allowing wealth managers to cater to clients who see art collecting as a way to express passion and diversify their investments.

Innovative banks are rethinking how they position their branches within digital banking by focusing on financial planning and guiding customers toward financial health.

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Javelin sees an increased opportunity for cybersecurity awareness and engagement with consumers within mobile banking, where push notifications and alerts are administered directly through mobile apps and educational materials are readily accessible.

Gen Z’s eagerness to turn to “finfluencers” on Snapchat, TikTok, Instagram, YouTube, and other social media puts mainstream financial institutions and lenders in an entirely new game that they are ill-prepared to win. Login to access the report:

The 2024 Online Banking Scorecard reinforces that consumers demand two things: simplicity and security. These desires drive more than 60% of satisfaction in online banking. We rank these institutions based on 233 criteria across six key categories:

The 2024 Mobile Banking Scorecard looks at what’s new, what’s interesting, and what’s baffling with the mobile banking apps of 20 of the largest U.S. financial institutions. We rank these institutions based on 237 criteria across six key categories: